Customer Support Executive
4 weeks ago
About Us: We are building a patient-first heartcare program that provides preventive and rehabilitative, non-invasive treatment to cardiac patients. With over 25 years of experience, SAAOL is an established brand within non-invasive heart treatment, and currently operates 100+ centres across the country. Our treatment portfolio includes FDA approved EECP treatment, lifestyle education, diet consultation, and medical consultation.
We are seeking a proactive and empathetic Sr. Customer Support Executive to join our team. This role is crucial in ensuring patient satisfaction through various communication channels, including WhatsApp, written communication channels, and phone calls..
Primary Responsibilities would include -
- Respond promptly and professionally to patient’s inquiries via calls, WhatsApp and other written communication channels.
- Address concerns, provide information, and resolve issues to ensure a positive patient experience.
- Conduct feedback calls to gather patient’s opinions and suggestions.
- Handle inbound customer queries efficiently and effectively.
- Provide accurate information and support to resolve patient issues.
- Make outbound calls to potential patients to offer consultation booking.
- Explain the benefits of treatment and process of booking a consultation, addressing any queries they may have.
- Convert leads into confirmed consultation bookings by building rapport and understanding patient needs.
- Follow up with leads in a timely manner to ensure a smooth conversion process.
We are looking for someone who has -
- At least 1-3 years of prior work experience.
- Experience in Leadsquared is preferred.
- Strong customer service orientation with a problem-solving mindset.
- Ability to handle multiple communication channels simultaneously.
- Ability to handle difficult situations.
- Experience in handling customer feedback and making outbound calls.
- Proficiency in using CRM software and other customer support tools.
- Empathy, patience, and the ability to remain calm under pressure.
-
Customer Support Executive
7 months ago
Delhi, India Intelenet global support Full time*" PART TIME WORK FROM HOME JOB"* Company Name : *INTELENET GLOBAL SUPPORT* Company Location : *West Bengal, Kolkata, BT road* Designation : *Customer support executive (CSE)* Gadget required : *Mobile/Laptop/PC* Working hours : *3-4 hrs in a day ( flexible Timings)* *Working days: *Monday to Friday* *Saturday and Sunday holiday* Salary : *15000/-*+...
-
Customer support executive
4 weeks ago
New Delhi, India AIRTH Full timeCompany DescriptionAIRTH is on a mission to make breathing clean a reality by upgrading ACs.Did you know that we spend nearly 20 out of 24 hours indoors, surrounded by ACs—at home, in our cars, or at work? Yet, most of these systems recirculate polluted air. That’s the problem we’re solving.We began our journey in 2020 with antimicrobial air purifiers,...
-
Customer Support Executive
4 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support Executive Job Location: New Delhi (East of Kailash) Experience: 2- 4 Years As a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking, and ensure timely resolutions, while working closely...
-
Customer Support Executive
4 weeks ago
New Delhi, India AIRTH Full timeCompany DescriptionAIRTH is on a mission to make breathing clean a reality by upgrading ACs. Did you know that we spend nearly 20 out of 24 hours indoors, surrounded by ACs—at home, in our cars, or at work? Yet, most of these systems recirculate polluted air. That’s the problem we’re solving.We began our journey in 2020 with antimicrobial air...
-
Customer Support Executive
4 weeks ago
New Delhi, India AIRTH Full timeCompany Description AIRTH is on a mission to make breathing clean a reality by upgrading ACs. Did you know that we spend nearly 20 out of 24 hours indoors, surrounded by ACs—at home, in our cars, or at work? Yet, most of these systems recirculate polluted air. That’s the problem we’re solving. We began our journey in 2020 with antimicrobial air...
-
Customer Support Executive
4 weeks ago
New Delhi, India AIRTH Full timeCompany DescriptionAIRTH is on a mission to make breathing clean a reality by upgrading ACs. Did you know that we spend nearly 20 out of 24 hours indoors, surrounded by ACs—at home, in our cars, or at work? Yet, most of these systems recirculate polluted air. That’s the problem we’re solving.We began our journey in 2020 with antimicrobial air...
-
Customer Support Executive
4 weeks ago
New Delhi, India AIRTH Full timeCompany Description AIRTH is on a mission to make breathing clean a reality by upgrading ACs. Did you know that we spend nearly 20 out of 24 hours indoors, surrounded by ACs—at home, in our cars, or at work? Yet, most of these systems recirculate polluted air. That’s the problem we’re solving. We began our journey in 2020 with antimicrobial...
-
Customer Support Executive
7 months ago
New Delhi, India ESSVEE SERVICES Full time**We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.** **FLUENT IN...
-
Customer Support Executive
7 days ago
New Delhi, India Flashy International Full time**Inspire And Get Inspired By Professional Experts**: - Work From Home New Delhi **Customer Support Executive**: o Assist customers seeking Explainer Video Services throughout the transaction in coordination with our video production team. - Customer Relationship Management. Our customers who transact once with FlashyVideo just delighted by our services....
-
Customer Support Executive
4 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support ExecutiveJob Location: New Delhi (East of Kailash)Experience: 2- 4 YearsAs a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking, and ensure timely resolutions, while working closely with...
-
Customer Support Executive
3 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support Executive Job Location: New Delhi (East of Kailash) Experience: 2- 4 Years As a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking, and ensure timely resolutions, while working...
-
Customer Support Executive
3 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support Executive Job Location: New Delhi (East of Kailash) Experience: 2- 4 Years As a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking, and ensure timely resolutions, while working...
-
Customer Support Executive
6 days ago
New Delhi, India First Choice Consultant Service Full timeCustomer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...
-
Customer Support Executive
7 months ago
New Delhi, India Ava Finance Full time**Customer Support Executive at Ava Finance** **About Us** The financial system isn’t built to help most people. It works against you, with complicated rules and hefty penalties. That’s why we made Ava. We’re on a mission to level the playing field and help Americans keep more of their money. We’ve been working together on this journey for over 2...
-
Customer Support Executive
2 days ago
New Delhi, India The Prime Consultants Full timeWork From Office, Gurugram Company Teleperformance Only Graduated Blended Process Profile - Customer support executive 5 days working Rotational Shifts & Week offs Both Side Cabs 1 time meal Excellent communication required Salary-27K-34K CTC **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹27,000.00 - ₹35,000.00 per...
-
Customer Support Executive
3 days ago
New Delhi, India E-Square Alliance Private Limited Full timeWe are hiring **Female Customer Support Executive**, having excellent communication skills and positive attitude towards works. You should have minimum 1-year experience in the customer support/customer service or if you are a fresher then must have good communication skills. **Roles and Responsibilities**: - Should clarify customers queries and give an...
-
Customer support
2 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support Executive Key Skills Required : Chargeback, Ticketing Tools Job Location: New Delhi (East of Kailash) - Onsite Experience: 2- 4 Years As a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback...
-
Customer Support
2 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support Executive Key Skills Required : Chargeback, Ticketing Tools Job Location: New Delhi (East of Kailash) - Onsite Experience: 2- 4 Years As a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data...
-
Customer Support
2 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support ExecutiveKey Skills Required : Chargeback, Ticketing ToolsJob Location: New Delhi (East of Kailash) - OnsiteExperience: 2- 4 YearsAs a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking,...
-
Rooter.gg | Customer Support Executive
3 weeks ago
New Delhi, India Rooter.gg Full timeRole: Customer Support ExecutiveJob Location: New Delhi (East of Kailash)Experience: 2- 4 YearsAs a Customer Support Executive, you will be responsible for delivering high-quality support to customers, resolving inquiries and issues efficiently. You will manage chargeback submissions, data tracking, and ensure timely resolutions, while working closely with...
