Procure-to-Pay Associate Advisor

2 months ago

Hyderabad, India Evernorth Health Services Full time

About Evernorth:

Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.


Procure to Pay Associate Advisor


Department Overview:

Global Procurement and Third Party Management (GPTPM) is Cigna's official strategic sourcing and supplier relationship management organization. Whether an employee or function is looking to purchase new goods or services, renew an existing supplier relationship, or identify suppliers for consideration of a good or service, the GPTPM organization has the tools and processes in place to achieve those goals.

Global Procurement and Third Party Management at Cigna operates under four key pillars:


Category Management & Strategic Sourcing (CMSS): manages the end-to-end process for contracting with suppliers by identifying opportunities to source more effectively through careful monitoring of various drivers and conducting in-depth analysis, qualifying suppliers, leading negotiations, and evaluating bids in order to help the business select the best supplier.


Third Party Management (Business, IT, and International): manages Cigna supplier relationships by working with internal business areas to understand strategies, clarify precise business needs and identify supplier opportunities and acting as the point person, for both Cigna and the Supplier, for ongoing management of the relationship including contract adherence, performance, risk, collaborative innovation, service and sales delivery, etc.


Strategic Enablement: supports the Category Management & Strategic Sourcing and Third Party Management teams by recognizing continuous improvement opportunities within the organization and supporting process change and the implementation of best practices and leading the analysis of the overall spend with suppliers in order to identify savings and cost containment opportunities.


Systems Operations & Analytics: includes the Third Party Command Center & insights, Procurement Operations, Business Solutions Implementation, Buying Channel Strategy, and 3rd Party Diversity & Sustainability.


Description:

The Procure to Pay Associate Advisor will work within Procurement Operations to create purchasing events that ensure quality goods and services are delivered at optimal cost, on time, and aligned with Cigna's corporate purchasing policies. This role has the ability to create purchasing solicitations, supports proposals, and conduct real-time cost analysis. Procure to Pay Lead Analyst also support the procurement central intake function to ensure procurement request are acknowledge, reviewed and distributed. The lead analyst will support Global Procurements catalog and alternate buying channel strategies and collaborate to transform procurement operations to question and improve existing best practices, knowledge management, P2P and related processes to drive quality and operational excellence.


Duties and Responsibilities

Responsibilities:

  • Analyze, evaluate and issue purchase request for proposals/quotes as a result of customer requests/requisitions.
  • Identify and select vendor to procure requisitioned commodities; meeting criteria, such as price, quantity, quality and delivery dates and specs.
  • Challenges vendors for best cost and delivery of items purchased.
  • Responsible for issuing purchase orders and ensuring orders and purchase requests are accurate.
  • Maintains vendor relationships ensuring best pricing and order preference is received.
  • Analyze data, draw conclusions and communicate solutions to the team. Send follow ups to the stakeholders for clarification, if necessary.
  • Targets year-over-year cost reductions through planned and/or spot negotiations.
  • Communicate timing and process cadence to internal and external customers
  • Resolve purchasing and invoicing problems with vendors
  • Triage and administer central intake activities to support the procurement and purchasing engagements
  • Support central intake function to ensure procurement request/sourcing projects are created for or routed to appropriate buying channels and monitor workflows to appropriate procurement teams.
  • Ensure prioritization and deliverables are timely throughout the engagement process.
  • Provide internal customers with high level overview of buying channels options
  • Responsible for ensuring that Procurement and Purchasing requests are acknowledged, reviewed, logged in, verified and distributed in a timely manner by conducting review of documentation associated with each request and engage with internal and external stake holders, (quotes, order forms, etc.).
  • Monitor day to day progress while providing guidance and expertise to offshore team members.
  • Create and maintain SOPs and process documentation
  • Support corporate travel and purchase card processes as needed
  • Perform other duties as requested


Basic Qualifications:

  • Experience with the Ariba platform, creating purchase requests, and/or requests for bidding (or proposal)
  • Minimum of 8-11 years of experience with Procure to Order processes
  • Team player with a positive attitude and ability to manage in ambiguity
  • Ability to assess and initiate things independently
  • Adjust priorities quickly as circumstances dictate
  • Ability to coordinate, troubleshoot and resolve catalog issues with technical teams
  • Strong proficiency with Microsoft Office applications including Word, Excel and PowerPoint
  • Strong analytical skills and ability to work with data in Excel using pivot tables and other key Excel functions to analyze, organize and present data.
  • Excellent communication including written, verbal and listening skills
  • Good time management


Education / Experience and Training:

  • Degree in Business Administration, Accounting, or Finance or equivalent experience preferred.
  • Background in managing relationships with suppliers and RFx’s
  • Knowledge or experience of AP, Finance, Indirect Procurement
  • Experience with P2P applications such as Ariba, Coupa, iPro, etc.

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