Client Servicing Manager

3 weeks ago

Thane, India ASPECT Full time
About ASPECT:

We are an Architectural and consumer space design agency based in Mumbai, comprising a dedicated team of approximately 40 professionals, including architects, designers, and project managers. Our core competencies encompass design strategies, consumer experience design, design enhancement, and design development. Over the years, we have successfully collaborated with both international and national brands, offering a comprehensive range of services from strategy and concept design to efficient project management. We are currently delighted to be associated with esteemed brands such as Trent (Zudio & Westside, Shoppers Stop, Intune, Aditya Birla Jewellery (Indriya), Aditya Birla Fashion and Retail (Style up, Pantaloons etc.) , Aditya Birla Paints (Opus Paints), Reliance Brands (Luxury brands), Swarovski, MRF, Bridgestone, Usha, JFL, Asian Paints, and more.

Responsibilities:
A Client Servicing Manager is responsible for maintaining and enhancing client relationships as the primary point of contact. This role involves managing client relations, ensuring timely communication, and resolving issues swiftly. The manager also oversees project budgets, coordinates with internal teams, and identifies upselling opportunities. Additionally, this position will handle client onboarding, monitor service performance, and ensure compliance with regulations. This position is crucial for driving client satisfaction, retention, and business growth. We have listed the key responsibilities below:
Client Relationship Management:
  • Primary Point of Contact: Serve as the main liaison between the client and the company.
  • Client Retention: Develop and implement strategies to maintain long-term relationships with clients.
  • Client Satisfaction: Regularly check in with clients to ensure their needs are met and address any concerns or issues promptly.
  • Expectation Management: Clearly communicate company capabilities, deliverables, and timelines to manage client expectations effectively.
  • Regular Updates: Provide clients with regular updates on the status of their projects or accounts.
  • Feedback Collection: Gather feedback from clients and share it with internal teams to improve services.
  • Identify Opportunities: Recognize and capitalize on opportunities to upsell or cross-sell additional services or products to existing clients.
  • Proposal Development: Assist in the development of proposals for new business opportunities with existing clients.
  • Internal Team Coordination: Coordinate with internal team members to maintain client relations, understand and communicate challenges, and ensure the delivery of committed services within the expected timeframes.

Qualifications
  • Bachelor's degree in business management or equivalent.
  • Strong business acumen in Client Communications and management
  • Strong verbal, written, and organizational skills

Minimum 2-4 years' of industry experience
Strong experience in Microsoft Office
Salary as per industry standards
Joining - Immediate / maximum within 15 Days.

Interested candidates can email their resume's to: info@aspetcdesign.in

  • Client Servicing Manager

    3 weeks ago

    thane, India ASPECT Full time

    About ASPECT:We are an Architectural and consumer space design agency based in Mumbai, comprising a dedicated team of approximately 40 professionals, including architects, designers, and project managers. Our core competencies encompass design strategies, consumer experience design, design enhancement, and design development. Over the years, we have...

  • Client Servicing Manager

    3 weeks ago

    Thane, India ASPECT Full time

    About ASPECT:We are an Architectural and consumer space design agency based in Mumbai, comprising a dedicated team of approximately 40 professionals, including architects, designers, and project managers. Our core competencies encompass design strategies, consumer experience design, design enhancement, and design development. Over the years, we have...

  • Client Servicing Manager

    3 weeks ago

    Thane, India ASPECT Full time

    About ASPECT:We are an Architectural and consumer space design agency based in Mumbai, comprising a dedicated team of approximately 40 professionals, including architects, designers, and project managers. Our core competencies encompass design strategies, consumer experience design, design enhancement, and design development. Over the years, we have...

  • Client Servicing Manager

    2 weeks ago

    Thane, India ASPECT Full time

    About ASPECT: We are an Architectural and consumer space design agency based in Mumbai, comprising a dedicated team of approximately 40 professionals, including architects, designers, and project managers. Our core competencies encompass design strategies, consumer experience design, design enhancement, and design development. Over the years, we have...

  • Client Services

    3 months ago

    Thane, India The Interview Hub Full time

    Job responsibilities - **Maintaining fruitful relationships with Existing / New customers.** **- Strong communication Ensure that clients' campaigns are properly planned and executed to deliver against campaign objectives.** **- Selling concepts and creative ideas to clients.** **- Maintaining PPT of completed work. Coordinating with vendors for aligning...

  • Client Servicing Executive

    3 months ago

    Thane, India HR POWER PAK Full time

    As a Client Servicing Executive, you will be a key point of contact between our organization and its clients. The role involves building and maintaining strong client relationships, understanding their needs, and ensuring the delivery of high-quality services. We are looking for a customer-focused individual with excellent communication skills and a...

  • Client Servicing Executive

    4 months ago

    Thane, India The Ideagator Full time

    **Roles & Responsibilities** - Build and maintain strong, long-lasting client relationships. - Understand client business goals, brand guidelines, and marketing strategies. - Serve as the lead point of contact for all client account management matters. - Coordinate with internal teams (creative, SEO, PPC, content, social media) to ensure timely delivery of...

  • Client Servicing Executive

    4 months ago

    Thane, India The Thirsty Crow Marketing Services Full time

    Client Servicing and Operations Executive (MBA Fresher) Job Summary: The Client Servicing and Operations Executive, as an MBA fresher, will play a vital role in providing excellent client service and ensuring smooth operational processes. This role involves understanding client requirements, managing client relationships, coordinating with internal teams,...

  • Client Servicing Executive

    4 weeks ago

    Thane, India CEDP Skilled Institute Full time

    Job Title: Key Accounts Executive Location: Council of Education and Development Programmes (CEDP) **Salary**: ₹3-5 LPA **Job Type**: Full-Time Experience Required: 2-5 Years **Responsibilities**: Manage and service multiple key clients simultaneously, ensuring their needs are met and expectations exceeded. Develop and maintain strong relationships...

  • Client Service Representative

    3 months ago

    Thane, India The Ideagator Full time

    **Roles & Responsibilities** - Build and maintain strong, long-lasting client relationships. - Understand client business goals, brand guidelines, and marketing strategies. - Serve as the lead point of contact for all client account management matters. - Coordinate with internal teams (creative, SEO, PPC, content, social media) to ensure timely delivery of...

  • Client Servicing Executive

    4 months ago

    Thane, India HR POWER PAK Full time

    **Position**: Client servicing executive **Experience**: 1-2 years **Qualification**: Any graduate **Salary**: 15k - 25k + mobile recharge + extra bonus **Location**: Dombivali **Job type**: Work from office **Industry preferred**: Advertising, Events or Media **Working days**: Monday - Saturday (10am - 7pm) ABOUT AGENCY Hiring for Event Company...

  • Client Servicing Executive

    3 months ago

    Thane, India Freshbox Media Full time

    **About The Job** The advertising client servicing person is a link between the client and the entire agency team; he or she will act these a client's representative. **About Us** Freshbox Media is a communication agency based in Thane with its verticals as Advertising, Motion and Digital. We create, enhance and establish brand identities through print...

  • Client Servicing Executive

    4 months ago

    Thane, India HR POWER PAK Full time

    **Position**: Client Servicing executive **Experience**: 2-5 years **Qualification**: Any graduate **Salary**: 15k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: Any **Working days**: Monday - Saturday (10am - 7pm) **RESPONSIBILITIES**: - Negotiation skills when presenting clients with a contract and establishing...

  • Client Servicing Executive

    4 months ago

    Thane, India HR POWER PAK Full time

    **Position**: Client Servicing executive **Experience**: 2-5 years **Qualification**: Any graduate **Salary**: 15k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: Any **Working days**: Monday - Saturday (10am - 7pm) **RESPONSIBILITIES**: - Negotiation skills when presenting clients with a contract and establishing...

  • Client Service Intern

    1 month ago

    Thane, India SySpree Solutions Full time

    **Job Features**: - Job Category- Client Service- Position- Client Service Intern- Positions- 3- Experience- Fresher - 6 months- Location- Thane, Mumbai India

  • Client Servicing Executive

    3 months ago

    Thane, India Ideamagix Full time

    Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. - Develop open and effective channels of communication with each client that can be employed by other departments as well. - Coordinate internal projects and determine the best utilization of resources to increase customer...

  • Client Servicing and Business Development

    2 weeks ago

    Thane, India Digital Hangover Full time

    Company DescriptionDigital Hangover provides a unique perspective on digital marketing strategies that focus on increasing sales. The core strategy is based on a proven system tested in retail and B2B settings, offering clients the ultimate digital marketing solution. The company is located in Thane.Job Title : Client Servicing and Business Development...

  • Client Servicing Executive

    4 months ago

    Thane, India HR POWER PAK Full time

    **Position**: Client servicing executive **Experience**: 1-2 years **Qualification**: Any graduate **Salary**: 15k - 25k + mobile recharge + extra bonus **Location**: Dombivali **Job type**: Work from office **Industry preferred**: Advertising, Events or Media **Working days**: Monday - Saturday (10am - 7pm) ABOUT AGENCY Hiring for Event Company...

  • Client Service Officer

    3 months ago

    Thane, India Humaniquee Full time

    Experience/ skills required: - Bachelor’s degree in finance, business administration, economics, or a related field ispreferred. Minimum 1 years of experience in customer service or client-facing roles within the financialservices industry, particularly in any asset management company, investment platform orbrokerage firm, is highly desirable. Financial...

  • Client Servicing and Business Development

    2 weeks ago

    Thane, India Digital Hangover Full time

    Company Description Digital Hangover provides a unique perspective on digital marketing strategies that focus on increasing sales. The core strategy is based on a proven system tested in retail and B2B settings, offering clients the ultimate digital marketing solution. The company is located in Thane. Job Title : Client Servicing and Business...