Customer Relationship Management Executive
2 weeks ago
LEAD Dial Private Limited is a customer relationship management (CRM) company located in Hyderabad. We specialize in providing exceptional CRM solutions to help businesses elevate customer interactions, drive sustainable growth, and streamline operations. Our flagship product, LeadDial CRM, revolutionizes the way businesses operate by unlocking their full potential.
Role Description
This is a full-time Customer Relationship Management Executive role at LEAD Dial Private Limited. As a Customer Relationship Management Executive, you will be responsible for managing and maintaining customer relationships, analyzing customer data, ensuring customer retention, and optimizing the overall customer experience. This is a hybrid role, with the majority of the work located in Hyderabad and some flexibility for remote work.
Qualifications
- Analytical Skills and Sales experience
- Strong communication skills
- Proven customer retention experience
- Ability to create an exceptional customer experience
- Knowledge of CRM systems
- Understanding of customer relationship management principles
- Experience in the sales or customer service industry
- Bachelor's degree in Business, Marketing, or related field
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