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Key Account Manager

4 months ago

Mumbai Metropolitan Region, India Purplle.com Full time

Job Description:


We are looking to hire an Manager - Key Accounts based in Mumbai.


Description


· In Stock Excellence – The KAM is accountable for efficient online availability of the portfolio on their respective brands. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live with the sourcing team.

· Execution Rigor – The KAM is responsible for configuration of offer and its compliance, media assets and content upload across the assortment

· Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms

· Financial Hygiene – The KAM is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account

· Negotiations and Operations – The KAM must have the ability to negotiate both strategically and tactically in an agile fast paced channel

· Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line

· Growth Mindset – As the owner of toplines for her/his patch, the KAM must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly

· Customer Relationship -As the face of the organization, the A KAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS


· Graduate/Master’s degree

· Overall years of experience should be at least 3-5 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.

· Technical aptitude and agility to learn web-based tools

· Looking for talent with - owners mindset, passion and agility

· Microsoft Excel proficiency will be an addon