Quality Manager

1 month ago

Mumbai, India Lenovo Full time

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.


Job Description

As a Quality Assurance Specialist, you will be a critical part of our organization’s commitment to delivering top-notch products and services. Your meticulous attention to detail and analytical mindset will ensure that our offerings meet the highest quality standards. Here’s a comprehensive breakdown of your responsibilities:


Responsibilities:

Developing and Implementing Quality Assurance Strategies:

  • Collaborate with cross-functional teams to create robust quality assurance policies and procedures.
  • Establish guidelines for product development, testing, and release processes.


Product Inspection and Testing:

  • Perform rigorous quality tests, including functional, performance, and reliability assessments.
  • Identify defects, deviations, and areas for improvement.


Root Cause Analysis and Corrective Actions:

  • Investigate quality issues and determine their root causes.
  • Propose corrective and preventive actions to enhance product quality.
  • Collaborate with production and engineering teams to implement necessary changes.


Process Audits and Compliance:

  • Conduct regular process audits to ensure adherence to quality standards.
  • Monitor compliance with industry regulations, safety protocols, and best practices.
  • Maintain accurate documentation of audit findings.


Supplier Quality Management:

  • Evaluate and qualify Vendors based on quality criteria.
  • Collaborate with vendors to improve their processes and product quality.
  • Monitor Vendor performance and address any quality-related issues.


Continuous Improvement Initiatives:

  • Drive continuous improvement efforts across the organization.
  • Implement quality control tools such as Six Sigma, Lean, or Total Quality Management.
  • Foster a culture of quality consciousness among team members.


Training and Skill Development:

  • Develop training programs for employees involved in quality assurance.
  • Keep the team updated on industry trends, emerging technologies, and best practices.


Data Analysis and Reporting:

  • Collect and analyze quality data using statistical methods.
  • Generate comprehensive reports on quality metrics, defect rates, and trends.
  • Present findings to management and recommend actionable insights.


Requirements and Skills:

  • Experience and Qualifications:
  • Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, or related discipline).
  • Proven work experience in quality assurance or a related role.
  • Certifications such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) are advantageous.


Technical Competencies:

  • Proficiency in quality management systems (ISO 9001, ISO 13485, etc.).
  • Familiarity with quality tools (FMEA, Control Charts, Pareto Analysis, etc.).
  • Knowledge of statistical analysis software (e.g., Minitab, JMP).
  • Soft Skills:
  • Excellent communication skills (both written and verbal).
  • Strong problem-solving abilities.
  • Attention to detail and a commitment to precision.
  • Ability to work collaboratively in a team environment.

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