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Quality Kiosk
4 months ago
Job Description :
Responsibilities :
- Proactively monitor network performance, troubleshoot issues, and ensure smooth data flow.
This involves analyzing network traffic, identifying bottlenecks, and implementing solutions.
- Manage and handle routine maintenance tasks, software updates, and hardware replacements to keep the network infrastructure functioning optimally.
- Secure the data center network.
This involves implementing security protocols, monitoring for suspicious activity, and suggesting security enhancements.
- Collaborate with Data Centre Network Architects by providing feedback on designs, conducting testing during implementation, and documenting the network configuration.
- Work with data center operations teams to resolve network-related issues impacting servers or storage systems
- Leading Distributed Data Centers network performance monitoring & DC Network Observability
- Communicate existing & potential network issues to Higher management with proposed solutions.
- Mentoring team of Network engineers/Specialist in Data Center network performance monitoring team working 24-7 environment.
- Coordinating with clients Network Admin team/SME's to ensure network performance and ensure Network availability and reliability
- Hands on Network/Security forensics to identify network reachability & performance issues
- Assess DC network for potential/existing performance bottlenecks and propose solution/capacity improvement plans.
- Identify gaps in network architecture and suggest options to overcome same
- Analyze & identify network/security issues by using expertise on NPM/Observability tool i.e
Wireshark/Extrahop/Riverbed/Corvil Etc and activity follow up till closure.
- Identify network issues using deep understanding of the latest SDN/SDWAN/Cloud network technologies.
- Monitoring of network post maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Liaise with client vendors and other IT/SME personnel for problem resolution
- Coordinate with various stakeholders to understand network/security observability requirements and draft plan of action.
- Accurate recording of information & collecting artifacts
- Write a detailed post mortem of a network/security incident.
- Reporting network status to key stakeholders & management
Requirements :
- Strong understanding of network protocols, routing, switching, and data center networking best practices.
- In-depth knowledge of network equipment configuration and troubleshooting techniques.
- Experience with network monitoring tools and data analysis.
- Familiarity with data center security principles and practices.
- Proven hands-on network/security engineering/administration experience of 8+ years
- Strong interpersonal, written, and oral communication skills.
- Proven analytical and problem-solving abilities.
- Able to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation.
- Excellent communication skills (Verbal/Written)
- Excellent documentation skills
- Proven experience in incident management, service request management and problem solving
- Experience of working in a 24-7 environment
- Highly self-motivated with keen attention to detail.
- One Certification required CCNP (Data Center)/CCIE (Data Center)
- Solid understanding of networking protocols (e.g., TCP,SSL,SNMP, Flow, IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Deep understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics NPM tools (Certification preferred)
- BE/BTech Graduate
