Associate Director

1 week ago

Hyderabad, India Indian School of Business Full time

Job Title: Associate Director

Function: Executive Education

Reports to position: Executive Director

Location: Hyderabad

Reportees to Position: Manager, Asst. Manager, Sr. Associates, Associates & Interns

Band: A2

Experience: 15 years


Job Purpose

Position ISB as the thought leader and knowledge partner for the Government and Public sector to build capacities and provide a continuous learning environment.


Job Outline

  • Responsible for building, mentoring, and leading a high-performing team that works towards exceeding the business and strategic goals.
  • Responsible for developing and implementing comprehensive business strategy targeting Government and Public Sector.
  • Leading the team towards meeting the actionable short-term and long-term goals to drive business growth, market expansion, and brand visibility.
  • Guiding the business team in prospecting, pitching, and negotiating contracts with clients.
  • Working with cross-functional teams while creating a collaborative work culture that encourages continuous business and individual growth.

Job Specification

Knowledge: Qualification - Master’s degree in business administration or education or a related discipline.

Skills:

Technical:

Experience in curriculum design and blended learning.

MS Office.

Behavioral:

Excellent interpersonal & communication skills

Excellent analytical and diagnostic skills

Good questioning, probing and listening skills.

The ability to work independently and as part of a team

Multi-tasking ability with superior time management skills

Key Responsibilities and % Time spent

1 Revenue generation from Government and public sector clients - Collaborate with potential clients to establish network, arrange meetings and support in customer outreach – Lead generation and customer outreach - 40%

2 Building new revenue streams from extended GPS - 20%

3 Knowledge creation and thought leadership - 10%

4 Building programme experience and ensuring ‘wow’ factor for clients - 10%

5 Team building and management - 10%

6 Database and knowledge creation and management - 10%


KRA, KPI and Weightage

1 FY24-25 Revenue - 26 Cr. For self (including targets for each subordinate) - 30%

2 New Program or logo - At least 5 new logos in FY 24-25 for self-subordinate (New logo: No business during last 3 years) - 20%

3 FY 25-26 Order Book - 8 Cr. FY23-24 Order Book as on 31 March 2025 + the respective target for each subordinate (in any) OB=MSA/SOW/any other agreement signed, PO issued (if any), dates finalized with client/faculty/venues etc. - 20%

4 Digital Learning - New business opportunities through online medium. Complete account management - end to end business and programme mgmt. Block revenue - 1.5 cr. for FY24-25 - 20%

5 Critical Hygiene Factors - 80+% Collection within 90 days of invoicing (weighted average); 100% within 90 days of invoicing - Salesforce updated on a regular basis - leads, opportunity status, contacts, deal size, financial year etc.; Average 5-day Approach note turnaround time, with none more than 8 days (from the time of clarity on the opportunity;

Average delivered programme rating 4.6+ - 30%

Any Other Significant Input

  • The ability to handle multiple client accounts.
  • Exceptional customer service skills.
  • Understanding of ed-tech space
  • Willingness and flexibility to travel and take up sales responsibility
  • Good communication skills – written and verbal
  • Strong Knowledge of MS Office, especially excel
  • Comfortable with Multitasking – job might require working over extended hours on select days

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