Sr. UX Researcher

2 weeks ago

Hyderabad, India UXReactor Full time

Job type

Full-time


Location

Hyderabad, India (on-site)


Company description

UXReactor is the fastest-growing specialized experience design firm on the Inc5000, and we're on a mission to help businesses create outstanding digital experiences that drive growth and customer satisfaction. Our team of product design and strategy experts collaborates with clients across various industries to help them create products that meet their customers' needs and exceed expectations.


Our culture

At UXReactor, we have a set of five core values that define who we are and who we love teaming up with. Low Ego, Genuine, Extreme Ownership, Creative Problem Solver, and Shared Purpose represent who we are.


We believe that a fun and purposeful team is the key to success. We work hard, but we also believe in playing harder. From team outings to office games, we make sure to take breaks and have fun together. We also believe in giving back to our community and supporting causes that align with our values.


We create a culture where everyone is respected, regardless of age, gender identity, ethnicity, disability, sexual orientation, or life stage,  and where people can be themselves (Genuine) while being a part of something bigger than themselves (Shared Purpose). We celebrate the notion that you can belong at UXReactor and bring your authentic self to work each and every day. Doing that makes you more creative and innovative when facing hurdles (Creative Problem Solver), which helps our bottom line. Come to UXReactor, grow with us, and thrive


What you will do

  • Drive all stages of research from recruitment to participant communications, to conducting the studies to analyzing results, all the way through creating the right artifacts to share insights that influence design and product decisions. 
  • Ensuring that all research plans describe the project's appropriate research methods, timelines, and business needs.
  • Creating artifacts to meet the needs of projects including, but not limited to, screeners, guides, scripts, written reports, journey maps, persona diagrams, highlight reels, data visualizations, and quantitative summaries.
  • Actively contributing to internal and external discussions, including presenting draft and final artifacts for approval to cross-functional teams. 
  • Develop the best user research practices within UXReactor and for our client-partners research programs.


What will you bring along

  • Master's or bachelor's degree in HCI or a related field like psychology, sociology, cognitive science, anthropology, information science, or equivalent professional experience.
  • 3+ years of proven track record of running UX Research to uncover insights, identify unmet needs, and craft better products.
  • Experience in a range of qualitative and quantitative research methods.
  • The ability to listen empathetically, perceive users’ needs, deliver an unbiased view of users, and intelligently translate user insights into actionable steps.
  • Experience in creating and executing inclusive participant recruitment processes.
  • Experience in complex B2B enterprise/business software across multiple platforms.
  • Basic knowledge of the principles of effective design.
  • A strong portfolio or samples of work demonstrating your expertise in work.
  • Advanced and excellent written and verbal communication skills (in English, presentation, and interpersonal skills.
  • Proficiency in written and verbal communication skills in English and excellent presentation and interpersonal skills.


What we offer

  • Competitive salary package
  • A unique teammate experience with the proper environment for people to become their best selves and thrive.
  • Remote work on Wednesdays.
  • 1 week of Work-From-Anywhere annually*
  • Team outings or team bonding activities.
  • Travel opportunities (contingent upon client requirements).
  • Transportation with cab drop-off facilities. 
  • Dinner and snacks during working hours at the office.
  • Medical Insurance
  • Accidental Insurance 


Our Hiring Process 

Talent is our greatest asset, so we take hiring seriously. Therefore, we expect a bit of commitment from you (e.g., conduct research about UXReactor and the role), and you can expect an outstanding recruitment experience in return. You'll feel challenged but also valued because we appreciate the time you've invested with us. We value transparency, so here's a step-by-step on what you can expect:

  1. If the role and company excite you, apply in this portal or send your resume to recruitment@uxreactor.com.
  2. Our hiring team will reach out if we're a potential fit and request additional information.
  3. Complete the job information that we've requested.
  4. You'll meet several of our leaders and teammates in person to explore whether the role and company are the right fit for you.
  5. If required, you will be given a challenge to solve.
  6. Once you've solved the challenge and presented it to us, If all goes well, we will start our journey together to achieve more incredible things.


Additional Information

  • We are an inclusive and equal-opportunity company at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunity regardless of age, gender identity, ethnicity, disability, sexual orientation, or life stage.
  • In this role, you will work on strategic internal projects/Initiatives, potentially up to 20%
  • This role is required to work from their assigned workplace location 100% of the work week based on the business needs of their position.


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