Salesforce Administrator/Developer
2 weeks ago
Objective of Position
Our IT Applications team currently support and maintain the software applications that are critical to our business – ERP system, Salesforce CRM system, HRMS system, accounting system, and custom applications & reporting solutions.
The IT Applications team provides development and support for all business applications in a diverse and high-paced environment. We are looking for an energetic and self-motivated individual with strong generalized Salesforce skills, including administration and development, to be part of the team that manages our Salesforce,com environment.
Accountabilities
· Serve as primary system administrator for the Salesforce.com environment with 200+ users.
- Assist with basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
- Complete regular internal system audits and prepare for upgrades.
- Coordinate the evaluation, scope and completion of new development requests using Salesforce development tools, including process builder, visual flows and Apex classes and triggers.
- Work with our management team to establish suitable processes to support administrative, development, and change management activities.
- Assist in training of new users and grow the Salesforce.com skill set across the organization.
· Work independently with members of the user community to define and document development requirements.
Education
· Diploma or Degree in Computer systems or related field preferred
Certifications
· Salesforce Admin Certified
· Sales Cloud, Service Cloud and Developer certifications preferred.
Experience / Capabilities
· Minimum three years of experience as a Salesforce.com administrator/developer.
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the platform, with the ability to build custom apps and objects, workflows, reports and visual flows, Apex triggers and classes and other content of intermediate complexity.
- Strong understanding of Salesforce.com best practices and functionality.
- Strong data management abilities.
- A documented history of successfully driving projects to completion.
- A demonstrated ability to understand and articulate complex requirements.
- Previous experience working in a SCRUM or agile environment preferred.
- Experience of SDLC using one of modern programming languages, such as C#.NET would be a plus
- Experience working with relational databases such as Microsoft SQL Server, including writing SQL queries would be good to have.
- Must demonstrate strong verbal and written communication skills.
Competencies
As reflected in our company’s core values:
· Innovative. Think ahead to stay ahead. Constant improvement. Small things matter.
· Driver. Stay hungry and act with urgency. Think and move quickly.
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