Salesforce Support Administrator

2 months ago


india Marken Full time

Description

Title:

Salesforce Support Administrator

Location:

Pune

Job Purpose:

As a Salesforce Support Administrator, you will play a critical role in the support, and maintenance of our Salesforce platform. You will collaborate with cross-functional teams to understand business issues and requests, design solutions, and implement enhancements that optimize our use of Salesforce. The ideal candidate will have extensive experience in Salesforce administration, strong problem-solving skills, and a passion for leveraging technology to drive business success.

Main Duties and Responsibilities:

Customize and configure Salesforce to support business processes and workflows Collaborate with stakeholders to gather and analyze support issues (tier1-ter3)  Design and implement custom objects, fields, page layouts, and workflows Develop and maintain custom reports and dashboards to provide insights into key metrics and performance indicators Manage user permissions, roles, profiles, and security settings in Salesforce Lead end-user training sessions and provide ongoing support and guidance to Salesforce users including "how to" use the system and related KB article creation Stay current with Salesforce releases, features, and best practices to recommend and implement improvements Troubleshoot and resolve issues reported by users in a timely manner

Requirements:

Bachelor's degree in Computer Science, Information Systems, or related field Salesforce Administrator certification (ADM 201) required; additional certifications such as Advanced Administrator (ADM 211) or Platform App Builder a plus Minimum of 5 years of experience in Salesforce administration, including hands-on experience with Salesforce Lightning, sales and service cloud Strong understanding of Salesforce architecture, data model, and security model Proficiency in Apex, Visualforce, and Salesforce APIs preferred Excellent communication skills with the ability to effectively collaborate with cross-functional teams Strong analytical and problem-solving skills with a keen attention to detail Ability to manage multiple priorities and work in a fast-paced environment

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

  Moving Our World Forward by Delivering What Matters.



  • India System Soft Technologies Full time

    Title: Salesforce Administrator 100% REMOTE Required skills and qualifications. Salesforce Administrator supports maintenance and overall improvement of the Salesforce CRM platform. Will work closely with client stakeholders to support and deliver administration services including: Fully understanding both the Classic and Lightning versions of...


  • India System Soft Technologies Full time

    Title: Salesforce Administrator100% REMOTERequired skills and qualifications.Salesforce Administrator supports maintenance and overall improvement of the Salesforce CRM platform. Will work closely with client stakeholders to support and deliver administration services including: Fully understanding both the Classic and Lightning versions of...


  • India Bounteous Full time

    We are looking for a **Salesforce Administrator **to join our growing team! You will be a key player in building and maintaining current and new processes that rely on Salesforce Sales Cloud to function and/or for reporting. This critical role will report to the Director of Salesforce Operations and will work closely with Bounteous' Growth, Client Service,...


  • india BPK Tech Services India Private Limited Full time

    Job Description Who are we? BPK Tech is a custom software development company having its headquarters in Minnetonka, MN, and branch offices in Canada and India. Backed by a proven track record of success, BPK Technologies has over 140+ customers across the world in various domains and an employee strength of over 150 across the globe. We use Agile...


  • india Goergen Talents Full time

    Job Description Standort: Metropolregion Stuttgart Für unseren Kunden, einen der weltweit führenden Maschinen- und Anlagenbauer aus dem Großraum Stuttgart, suchen wir einen Administrator/Consultant für den Bereich Salesforce CRM (C360).Deine Aufgaben: Verantwortung für den internen Support im Salesforce CRM-UmfeldVerwaltung und Administration der...


  • india System Soft Technologies Full time

    Title: Sr. Salesforce Administrator 100% REMOTE Salesforce Administrator supports maintenance and overall improvement of the Salesforce CRM platform. Will work closely with client stakeholders to support and deliver administration services including: Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment...


  • India System Soft Technologies Full time

    Title: Sr. Salesforce Administrator100% REMOTESalesforce Administrator supports maintenance and overall improvement of the Salesforce CRM platform. Will work closely with client stakeholders to support and deliver administration services including:Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules,...


  • India Aurigo Full time

    **About Aurigo**: Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo’s award winning software solutions are trusted by over...


  • india Talentgigs Full time

    Senior Salesforce Administrator Exp:5+ Location: Chennai Teynampet Notice period: Immediate joiner to 15days. Shift: 2-11pm Responsibilities All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Flow,...


  • india Stigasoft Full time

    Objective of Position Our IT Applications team currently support and maintain the software applications that are critical to our business – ERP system, Salesforce CRM system, HRMS system, accounting system, and custom applications & reporting solutions.   The IT Applications team provides development and support for all business applications in a diverse...


  • india Egnyte Full time

    Description Job Title – Salesforce & PRM Administrator   Location – Remote, India  EGNYTE YOUR CAREER. SPARK YOUR PASSION.  Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 17,000 customers worldwide and growing, you can make an impact...


  • india PowerData Group Consulting Full time

    Job Description Location : ACTRequirement:   Must have NV1 ClearanceAbout the Department / Role: The Department of Foreign Affairs and Trade (DFAT) promotes and protects Australia’s international interests to support our security and prosperity. We work with international partners and other countries to tackle global challenges, increase trade and...


  • india SpeedMart Full time

    Company Profile   Our overseas Singapore-based client is a fast-growing Asia Pacific multinational specializing in cloud engineering solutions, is looking for experienced and result-oriented IT professionals. The company has grown from an emerging start-up into an established and trusted technology company with an international team of dedicated...


  • india SpeedMart Full time

    Company Profile   Our overseas Singapore-based client is a fast-growing Asia Pacific multinational specializing in cloud engineering solutions, is looking for experienced and result-oriented IT professionals. The company has grown from an emerging start-up into an established and trusted technology company with an international team of dedicated...


  • india Yotta Data Services Private Limited Full time

    Position - Support Manager (Salesforce) Location - Mumbai (Powai) Experience : Minimum 5+ Years Qualifications : Master’s or Bachelor’s degree in computer science or equivalent; ITIL certification will be added advantage Primary Responsibilities: L1 and L2 Support to CRM & ITSM end users. Resolving day to day queries of the end user Coordination...

  • Salesforce Consultant

    1 month ago


    india EmpHire Full time

    Job Description Salesforce Administrator Our client is a forward thinking firm dedicated to providing cutting-edge solutions. Leveraging the power of technology, we are committed to delivering exceptional services to our clients. We are currently seeking a skilled Salesforce Administrator to join our team and contribute to the success of our Salesforce...


  • india Booth and Partners Pte Ltd Full time

    Job Description Job Title: Salesforce Developer/AdministratorReporting to: Sales Operations ManagerThe Salesforce Developer/Administrator is responsible for managing and optimising ourSalesforce platform to support efficient sales and marketing operations. In this role, you willwork closely with our cross functional teams to ensure the Salesforce platform...


  • Bangalore,Anywhere in India,Multiple Locations SiftConsultancy Pvt. Ltd. Full time

    Job Description : Job Title : Salesforce Admin/DeveloperLocation : Bangalore (Remote)Job Type : Full-timePosition Overview : We are seeking an experienced Salesforce Admin/Developer to join our team as a full-time resource. This role is focused on providing on-the-job support and functional enhancements to our clients for our Salesforce Health Cloud : -...


  • india Flexera Software India LLP Full time

    We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achievingthat goal.Butwe knowwe can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner,...

  • Salesforce Developer

    4 weeks ago


    India Adoptforce.com Full time

    Company DescriptionAdoptforce is a custom software development firm that specializes in building smart, secure, and scalable software. Our mission is to deliver highly effective and mission-critical software platforms to our clients. We have expertise in Salesforce Implementations, including Customizations & Development, Systems Designing & Architecture, and...