Relationship Manager

4 weeks ago


Goa, India Na Full time

It's a FIELD SALES role completely


Job Objective & Key Result Areas

  • Build healthy relationships with hotel owners
  • Deliver good hotel ownership and customer experience
  • Act as a point of contact for hotel owners for operations support & escalations
  • Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience
  • Handle hotel owners and customer escalations


Key Performance Indicators

  • Ensuring occupancy (URNs) month on month
  • Pay at Hotel (PAH) realization
  • Ensuring daily availability of Sellable rooms (DSRN)


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