Deputy Manager

10 hours ago


Mohali district, India CHANDIGARH UNIVERSITY Full time

Job SummaryChandigarh University is looking for an experienced Deputy Manager – Admissions (Inside Sales) with a strong EdTech background to lead, mentor, and drive performance of Admission Counsellors and Team Leaders. The role is revenue-focused and responsible for achieving enrollment targets through structured inside sales operations, process optimization, and team leadership.Key ResponsibilitiesRevenue & Sales PerformanceOwn and achieve monthly, quarterly, and annual targets through inside sales channelsDrive lead-to-enrollment conversion strategies to maximize admissions and revenueMonitor sales funnels, conversion ratios, and counselor productivityDevelop action plans to improve underperforming metricsTeam Leadership & ManagementManage and mentor a team of Team Leaders and Admission CounsellorsConduct regular performance reviews, one-on-ones, and sales coaching sessionsSet daily/weekly targets and ensure accountability across teamsEnsure effective utilization of CRM systems for lead management and reportingOptimize calling strategies, scripts, and follow-up processesMaintain discipline in call quality, data hygiene, and reportingCoordinate with marketing for lead quality and campaign performanceStrategy & Process ImprovementAnalyze market trends, competitor offerings, and EdTech best practicesImplement scalable sales processes and SOPs for admission counselingCollaborate with academic, finance, and operations teams for smooth enrollment closureStakeholder ManagementAct as a bridge between senior management and sales teamsEnsure high student and parent satisfaction during the admission journeyEligibility & QualificationsGraduate/Postgraduate in any discipline 5–8 years of experience in EdTech / Education Inside Sales, with at least 3+ years in a team leadership roleProven track record of achieving revenue and enrollment targetsStrong exposure to CRM-driven inside sales environmentsKey Skills & CompetenciesRevenue-driven mindset with strong analytical skillsExcellent team handling, coaching, and leadership abilitiesStrong communication, negotiation, and stakeholder management skillsAbility to work in fast-paced, target-driven environmentsProficiency in CRM tools, sales dashboards, and reportingPreferred Candidate ProfilePrior experience with leading EdTech brands or universitiesExperience managing large tele-counselling or inside sales teamsData-driven decision-maker with process improvement expertise


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