ServiceNow HRSD Developer

4 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Job DescriptionRole: ServiceNow HRSD DeveloperRequired Technical Skill Set: ServiceNow, HRSD/ESC Modules, Java/JavaScriptDesired Experience Range: 5+ YearsLocation: PAN IndiaDesired Competencies (Technical/Behavioral Competency)Must-HaveTechnical CompetencyExperience in development and customization of the ServiceNow HR Service Delivery[Employee Service Management] applications, including:HR Case ManagementHR Knowledge ManagementEmployee Service Center (Portal)Enterprise Onboarding and Transitions (Lifecycle Events)Employee Document ManagementPerformance Analytics for HRIntegration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)Integration experience with directories, such as Active Directory using methods such as LDAPs Web Services, JDBC, SFTP integration experienceKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingExperience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSSMust be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSDShould possess knowledge in Agile/Scrum methodologyBasic knowledge with ITIL/industry standards and HRSD processesKnowledge of software development lifecycle (SDLC)Behavioral competencyEffective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaborativelyParticipate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)Good-to-HaveServiceNow Certified Implementation Specialist in ITSM ITIL V3/V4 foundation certificationService Certified Application developer[CAD] certificationResponsibility of / Expectations from the Role Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirementsWork in conjunction with ServiceNow Platform Administrator and ITSM developersServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of recordAssists with troubleshooting patch/release management focusing on HRSD Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reportsCreate, monitors, modifies, and publishes service catalog workflows with approvalsWork with HR team to design and create Employee Service Portal Creates access control rules (ACLs) and validations in various workflowsUnderstand the given application requirements and capture User StoriesUnderstand and follow the Best Practices and Standards/Guidelines for developmentParticipate in the Daily stand-up meetings and understand the changes proposed on the requirements / user storiesMust be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteriaResponsible for the code quality of assigned tasksPerform Unit Testing and do documentation as requiredProvide support to the users during the User Acceptance TestingProvide required training to the HRSD fulfiller and Administration users on the user stories developed

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