Senior Customer Chat Support Executive
1 week ago
Position
Sr. Customer Chat Support Executive
Salary: 2,50,000 LPA to 3,50,000 LPA
Job Description:
We are looking for a highly motivated Executive with a minimum of 1-2 years of experience in Sales or Marketing to join our team. The ideal candidate should have excellent communication skills and a passion for customer service. As a Business Support Executive, you will be responsible for handling customer chats and providing support to our customers.
Responsibilities:
- Handle customers professionally and courteously.
- Respond to customer inquiries and complaints promptly and accurately.
- Identify customer needs and provide appropriate solutions.
- Work closely with the Sales team to provide customers with relevant product information.
- Develop and maintain a good understanding of our products and services.
- Collaborate with the Marketing team to provide customers with targeted promotions and offers.
- Maintain accurate customer records and ensure timely follow-up on customer inquiries.
Requirements:
- Minimum of 1-2 years of experience in Sales or Marketing.
- Excellent communication and interpersonal skills.
- Customer-focused approach with a strong desire to provide excellent service.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Strong problem-solving skills.
- Experience with chat and customer support software is a plus.
- A Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
If you are a self-motivated individual with a passion for with a solid sales or marketing background, we would like to hear from you.
-
Chat Support Professional
7 days ago
Mumbai, Maharashtra, India HillsnDales Full timeAt HillsnDales, we are committed to delivering exceptional customer experiences through innovative sales strategies and effective communication. We are looking for a highly skilled Senior Customer Chat Support Executive to join our team and drive business growth through strategic partnerships and collaborations.Key Responsibilities:Engage with customers via...
-
Mumbai, Maharashtra, India More Retail Full timeAbout More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. Job Overview:We are seeking a quick and efficient Chat Support...
-
Senior Customer Support Specialist
1 week ago
Mumbai, Maharashtra, India Apport Software Solutions Private Limited Full timeWe are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India The Black Box Co. Full timeAre you a master of the English language, both spoken and written? Are you ready to take on the challenge of delivering exceptional customer support? Look no further than The Black Box Company We are seeking a Customer Support Executive with excellent English proficiency to join our dynamic team.Key responsibilities:1. Provide top-notch customer support via...
-
Customer Support Executive
1 week ago
Mumbai, Maharashtra, India Teleperformance Global Services Private Limited Full timeJob DescriptionDescriptionWe are seeking a motivated and enthusiastic Customer Support Executive to join our team. The ideal candidate will have 0-1 years of experience in customer service and a passion for helping customers. This role requires excellent communication skills and the ability to work collaboratively with team members to ensure customer...
-
Customer Support Executive
1 week ago
Mumbai, Maharashtra, India TagMango Full timeJob Title:Customer Support ExecutiveLocation:From Office at Malad West, MumbaiTerms:Full-timeRemuneration:6-9 LPA, depending on experience. Additional incentives based on performance.Work Hours:Mon - Fri, 10 AM IST to 7:30 PM ISTAbout TagMango:At TagMango, we empower creators and coaches by providing the tools they need to grow their knowledge-based...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India Vernive Jewels Full timeAbout Us: We are a UK-based online diamond jewelry brand specializing in diamond rings, earrings, and pendants. While our business operates in the UK, we manage all operations from India. We are looking for a skilled and experienced Customer Support Executive to handle customer inquiries, calls, and order follow-ups with a high level of professionalism and...
-
Customer Support Executive
4 days ago
Mumbai, Maharashtra, India TagMango Full timeJob Title: Customer Support Executive Location: From Office at Malad West, Mumbai Terms: Full-time Remuneration: 6-9 LPA, depending on experience. Additional incentives based on performance. Work Hours: Mon - Fri, 10 AM IST to 7:30 PM IST About TagMango: At TagMango, we empower creators and coaches by providing the tools they need to grow...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India Vernive Jewels Full timeAbout Us:We are a UK-based online diamond jewelry brand specializing in diamond rings, earrings, and pendants. While our business operates in the UK, we manage all operations from India. We are looking for a skilled and experienced Customer Support Executive to handle customer inquiries, calls, and order follow-ups with a high level of professionalism and...
-
Customer Support Executive
1 week ago
Mumbai, Maharashtra, India TalentEdge Recruitment Consultants Full timeWe are hiring a "Customer Support Executive" for a leading Financial Company. Positions are based at Mumbai, Maharashtra. Find below more details about these job opportunities:Job title: Customer Support ExecutiveIndustry: MediaJob location: Mumbai, MaharashtraEducational Qualification:Preferred candidates with a background in BAF (Bachelor of...
-
Technical Customer Support
2 weeks ago
Mumbai, Maharashtra, India D.U. Benz Private Limited Full timeResponsibilities:Provide exceptional customer service by addressing technical issues and inquiries through various channels (phone, email, chat, etc.)Troubleshoot and resolve customer problems by identifying and understanding the root cause of technical issuesGuide customers through step-by-step solutions, ensuring their understanding and...
-
Technical Customer Support
2 weeks ago
Mumbai, Maharashtra, India HR PLACEMENT CONSULTANTS (HRPC) Full timePosition – Technical Customer SupportHead Office: AustraliaLocation: India- RemoteExp: 2+ yearsQualification: Bachelor's degree in computer science, Information Technology, or relatedfieldWorking Days: Mon to FriWorking Hrs.: Flexible to work in any shift including night shift (shift will change every 3months) All timings are in IST• 12PM to 9PM• 3PM...
-
Customer Support Professional
5 days ago
Mumbai, Maharashtra, India GetWork Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Support Executive to join our team at GetWork. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support possible.The ideal candidate will have strong communication skills, both...
-
Customer Support Representative
6 days ago
Navi Mumbai, Maharashtra, India Quess Corp Limited Full timeAt Quess Corp Limited, we are looking for a talented Customer Service Executive to join our team. As a key member of our customer support team, you will play a crucial role in ensuring exceptional customer satisfaction and experience.Job DescriptionWe are seeking an experienced professional to handle inbound and outbound calls, focusing on sales, sales...
-
Customer Support Executive
3 days ago
Navi Mumbai, Maharashtra, India Lisa manpower Full timeLocation ThaneSalary upto 35 kContact 845 499 5853Job Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chat.Process Name- Center health care ProcessBatch date - Immediate joining Hiring for US Healthcare Voice process -Thane Location - Work from office Rounds : HR-Amcat- Writex-Ops- TypingComms Quality: C2 ...
-
customer support
2 weeks ago
Mumbai, Maharashtra, India Arme consulting Full timeResponsibilities:Provide excellent customer support through various channels (phone, email, chat, etc.).Address customer inquiries, issues, and complaints promptly and professionally.Assist customers in navigating our products/services and resolving problems.Ensure accurate documentation of customer interactions and feedback.Collaborate with internal teams...
-
Email & Chat Process
2 weeks ago
Navi Mumbai, Maharashtra, India White Force Full timeJob Description: Urgent Opening for Email & Chat Process Location-Navi MumbaiSalary-15k-17k in hand+PF+ESIC.Shift timings-10am-7pmExp-Min 6 months exp.in email and chat process.Roles & Responsibilties:-1.Respond to customer inquiries.2.Provide accurate and timely support through email and chat channels. 3.Provide best answers throungh email and...
-
Navi Mumbai, Maharashtra, India Varda HR LLP Full timeJob DescriptionHello Candidates,WE ARE HIRING FOR BPOVOICE SUPPORTNON VOICE SUPPORTCHAT SUPPORTEMAIL SUPPORTTECHNICAL SUPPORTTo fix a slot of Interview Call Snehal -8591283235WORK FROM OFFICE / NIGHT SHIFTS / DAY SHIFTS (as per eligibility & availability)CUSTOMER SERVICE / SALES / COLLECTION / EMAIL & CHAT PROCESS INTO INTERNATIONALNEED EXCELLENT...
-
Senior Sales Executive
7 days ago
Mumbai, Maharashtra, India HillsnDales Full timeJob Summary:As a Senior Customer Chat Support Executive at HillsnDales, you will play a critical role in shaping our customer experience strategy and driving business growth through effective sales and marketing initiatives.Key Accountabilities:Develop and implement sales strategies that meet customer needs and drive revenue growth.Build and maintain strong...
-
Customer Experience Specialist
19 hours ago
Mumbai, Maharashtra, India HillsnDales Full timeHillsnDales OverviewWe are a dynamic organization committed to innovation and excellence. Our team is driven by a shared passion for delivering outstanding customer experiences.About the RoleWe are seeking a highly skilled Sr. Customer Chat Support Executive to join our team. As a Business Support Executive, you will be responsible for handling customer...