Hiring for Remote Desktop Support
1 month ago
Job Description
Shift: 24*7 Predominantly Night Shifts/ US hours
Work from Office
Desired Skills:
- Excellent verbal and written communication skills
- Working experience into remote support tool.
- Window OS & desktop troubleshooting knowledge
- Working experience on BMC Remedy tool
- ITIL certification (added advantage).
- Knowledge of Cloud Computing Infrastructure (added advantage)
Qualification:
- Graduate with Diploma/Certificate in Information Technology
- Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT (would be given preference)
Certifications & Specializations
- ITIL V3 / ITIL Advanced
- Microsoft Certified: Azure Fundamentals (added advantage)
- Certifications in network i.e., CCNA - Cisco Certified Network Associate (would be given preference)
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