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Learning And Development Specialist
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Role Summary
- Program Management and Analytical Proficiency: To manage the retail training programmes aimed at capability building. Strong ability to curate, analyze and execute training programmes.
- Content Creation: Proficient in content creation, handling management systems, as well as enhancing the content.
- Learning Management System: Skilled in developing online/virtual and offline learning materials, visual/graphic design for Online LMS.
- Capability center management: Hands on experience in developing and executing career progression plans.
- L&D Audits and Quality Assurance: Perform L&D audits for stores to ensure that training and development programs maintain high quality and adhere to organizational SOPs.
- Ability to design and conceptualize L&D modules as per the business requirement and incorporate the same with an understanding of the ROI of the executed learning session.
- Experience in handling assessment centers and deriving role-based competency frameworks.
Key Result Areas
- TNI: Assess both individual and organizational development requirements
- Implement a blended learning approach (such as CRT, OJT, LMS, coaching, job-shadowing)
- Design and deliver content as per business needs.
- Conduct Assessment Centers to evaluate the effectiveness of development plans and support employees in maximizing their learning opportunities
- Utilize tools for measuring learning effectiveness in the form of certifications and audits
- Monitor budgets
- Supervise training and L&D specialists
COMPETENCIES REQUIRED FOR THE ROLE
- Demonstrated experience as an L&D Manager, Training Manager, or in a comparable role
- Up-to-date knowledge of effective learning and development methods
- Familiarity with e-learning platforms
- Background in L&D programme management and budgeting
- Proficient in MS Office, Canva and any Learning Management Systems (LMS)
- Excellent communication, presentation, and negotiation skills, along with strong business acumen
- Ability to establish rapport with employees and stakeholders
- Graduation/MBA in Human Resources or a related field