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Deputy Manager

2 months ago

Gurugram, India MakeMyTrip Full time

About the Opportunity

Role: Revenue Manager

Level: Deputy Manager

Location: Gurgaon

Reporting to: Manager - Revenue Management


About the Function:

As part of Hotel Revenue team, you will be a part of whip smart team responsible for handling category/ revenue, driving growth, and increasing profitability. You will showcase our values of consumer focus, commitment to results and continuous improvement through innovative solutions that raise challenging questions and demand creative and practical answers.

The ideal candidate for the role is an independent, self-starter, quick-witted, entrepreneurial, and intellectually curious individual. This person must excel at cross-functional collaboration, combine creativity with organizational skills, and have the ability to deliver high-quality work within defined timelines.


About the Role:

This role will be part of the Domestic Hotels Revenue Team, wherein the incumbent will lead the growth initiatives and analytics charter for the designated category.

The incumbent will be a techno-functional expert and will act as the POC for various strategic projects. The role will involve interactions with senior stakeholders across multiple teams, including supply, revenue, marketing, product, and finance.


What will you be doing:

P&L Management & Driving Growth

  • Defining and driving the short-term and long-term growth agenda of the business while influencing various cross-functional teams.
  • Managing the business P&L and devising strategies to achieve revenue goals
  • Tactically managing active revenue levers to achieve daily margin, conversion, and transaction goals.
  • Leading discussions on relevant alliances and execute tactical marketing campaigns.
  • Tracking performance parameters and keep tight control over business KPI numbers.
  • Deep diving into competitor pricing data and use signals to improve category pricing.
  • Deep diving into demand signals and traffic data to decipher business and marketing strategy.
  • Collaborating with marketing team to devise and execute customer engagement strategies and campaigns.
  • Understanding new markets and segments the trends and customer behavior and work with marketing, supply, and product to maximize conversion based on those trends.
  • Following a stringent action plan and collaborating with the product team to increase platform conversion for the hotel category.
  • Working with product teams to automate or improve pricing, business reporting, and alerting mechanisms.
  • Collaborating with the operations team to devise and ensure smooth post-sale processes.


Data Analytics

  • Creating and maintaining rich interactive visualizations through data interpretation and analysis, integrating various reporting components from multiple data sources
  • Proactively analyzing data using statistical methods to answer key questions from stakeholders or self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity.


Qualification & Experience:

  • MBA from a reputed institute with 3 to 5 years of experience in business/ revenue/ category role for a consumer facing, technology enabled business in the e-commerce industry.


Key Success Factors for the Role:

  • Mindset that will constantly think about Return on Investment, business and revenue.
  • Passion for data and an exceptional ability to solve complex problems
  • Strong communication skills, influencing skills, great interpersonal & stakeholder management skills.
  • High on energy, team player coupled with a great attitude.