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Front Office Executive

2 months ago

Gurugram, India Om Sai Global HR Service Full time

Job Description


We’re seeking a skilled and friendly Front Office Executive to join our Client Place based at Gurgaon, Haryana. The ideal will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service along with other administrative task. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.


Responsibilities

  • Handle the front desk and maintain visitor records.
  • Manage administrative chores and organizational tasks.
  • Create a welcoming, professional environment for clients and customers.
  • Managing the reception area and ensuring the office is neat and tidy.
  • Greeting and welcoming clients, customers and visitors courteously and professionally.
  • Answering phone calls and directing them to the appropriate staff member/department.
  • Handling incoming and outgoing mail and packages.
  • Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.
  • Handling Housekeeping, Pantry, Security, Couriers etc.
  • Have to manage the Travel activities i.e. Flight Tickets, Hotel Booking, Cab Booking etc. for the staff as well as for guests.
  • Have to manage the Attendance of the organization through bio-matric as well as manually.
  • Other tasks assigned by the management.


Required skills and qualifications

  • Bachelor’s degree in any field.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and great organizational capabilities.
  • Competency in managing time and solving everyday problems.
  • Customer-oriented mindset with a passion for providing exceptional service.


Preferred skills and qualifications

  • 3-4 years of experience in a similar job roles.
  • Proficiency in using computers and other office equipment.
  • Willingness to work in a fast-paced environment with multitasking ability.
  • Required excellent knowledge of Microsoft Office (MS Word and MS Excel).