National Head Recruitment

4 weeks ago

Chennai, Tamil Nadu, India Layam Group - Staffing, Recruitment and Training Full time

Job Description: National Head of Recruitment (Operations)

Location: Corporate Office, Chennai

Reports To: Director

Position Overview: We are seeking a seasoned National Head of Recruitment to lead the recruitment operations across multiple locations in India, with a key focus on improving processes through digitalisation and leveraging ATS (Applicant Tracking Systems). The successful candidate will drive the recruitment function across permanent staffing and white-collar staffing, managing teams in Pantnagar, Gurgaon, Pune, Bangalore, and Chennai. This individual will ensure the effective closing of client orders, continuously train and upskill the recruitment team, and expand the team's knowledge beyond traditional sectors like Automotive and Manufacturing to ensure broader expertise in other industries.

Key Responsibilities:

Recruitment Operations Management:

  • Oversee recruitment processes for permanent and white-collar staffing across all branch offices.
  • Ensure timely closure of recruitment orders and consistently meet or exceed recruitment targets.
  • Improve and streamline recruitment processes through digitalisation and the effective use of ATS tools to enhance productivity and efficiency.
  • Provide guidance on utilizing recruitment technology to improve candidate sourcing, tracking, and reporting.
  • Collaborate with branch teams to ensure that recruitment practices are aligned and standardized across locations.

Client Coordination and Relationship Management:

  • Manage client relationships, acting as the primary point of contact for all existing clients to ensure their recruitment needs are met.
  • Work with clients to understand evolving requirements and drive the successful delivery of permanent staffing and white-collar staffing orders.
  • Maintain high client satisfaction levels by ensuring the timely delivery of suitable candidates.

Collaboration with the Business Development Team:

  • Work closely with the Business Development (BD) team to secure new orders and ensure alignment with recruitment goals.
  • Coordinate with BD to gain clarity on client requirements and ensure recruitment teams have the necessary resources to close orders efficiently.
  • Share client feedback with the BD team to improve recruitment strategies and offer better solutions.

Digitalisation and Process Improvement:

  • Champion the use of ATS and other recruitment technologies to enhance recruitment processes.
  • Implement and drive continuous improvement initiatives aimed at enhancing efficiency, reducing hiring times, and increasing recruitment quality.
  • Evaluate new tools, platforms, and technologies that can improve candidate sourcing, tracking, reporting, and team collaboration.
  • Regularly audit recruitment processes to identify inefficiencies and implement technology-driven solutions.

Training, Team Development, and Knowledge Expansion:

  • Conduct training sessions to upskill recruiters on best practices, industry trends, and advanced sourcing techniques.
  • Ensure recruiters are well-versed in using ATS and other tools to streamline processes.
  • Educate and mentor the team on expanding their knowledge beyond the Automotive and Manufacturing sectors, equipping them to source talent for a broader range of industries (e.g., IT, Finance, Healthcare, Retail).
  • Foster a learning environment where recruiters can enhance their skill sets and remain competitive in the market.

Team Leadership and Performance Management:

  • Lead and motivate recruitment teams across all branch offices to achieve recruitment goals.
  • Set clear performance expectations and conduct regular reviews to track progress and provide constructive feedback.
  • Drive accountability and ensure that recruiters meet their daily, weekly, and monthly targets.
  • Address performance challenges by providing necessary coaching and support, ensuring all team members perform at their best.

Reporting and KPI Management:

  • Track key recruitment metrics and KPIs to ensure the recruitment process is on target and aligned with overall business goals.
  • Provide regular reports to senior management, highlighting successes, challenges, and opportunities for improvement.
  • Ensure compliance with company policies, industry standards, and legal requirements during recruitment processes.

Required Skills and Qualifications:

  • Minimum 12 years of experience in recruitment operations, with at least 3-5 years in a senior leadership role.
  • Strong experience working with ATS platforms and leveraging technology to enhance recruitment workflows.
  • Proven ability to manage, mentor, and lead teams across multiple locations.
  • Demonstrated success in digitalising recruitment processes and improving operational efficiency.
  • Strong experience in permanent staffing and white-collar recruitment.
  • Excellent client-facing and relationship management skills, with a focus on delivering results.
  • Expertise in sourcing and placing candidates across multiple industries beyond Automotive and Manufacturing.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to manage competing priorities and work in a high-pressure environment.
  • Strong analytical skills with the ability to track recruitment metrics and performance.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Postgraduate qualification in HR, Business Administration, or a related field (preferred).
  • In-depth knowledge of recruitment technologies, including ATS, CRM, and digital sourcing platforms.
  • Familiarity with a wide range of industries such as Manufacturing, IT, Finance, Retail, Healthcare, and more.

Key Competencies:

  • Leadership and Team Management
  • Digitalisation & Technology Adoption
  • Recruitment Process Optimization
  • Client Relationship Management
  • Training & Development
  • Cross-Industry Knowledge & Market Awareness
  • Strategic Thinking & Problem Solving
  • Results-Oriented with Strong KPIs Focus

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