Technical Presales Engineer

2 weeks ago

Bengaluru, India TecTigers Full time


Job Description

 

 

Overview

Join our team as a Technical Presales Engineer with a specialization in IT Infrastructure, where you'll play a pivotal role in propelling our business forward. This position is at the heart of our pre-sales efforts, requiring you to leverage your in-depth knowledge of IT infrastructure to assist the sales team. Your mission will be to understand client needs, craft tailor-made infrastructure solutions, and present compelling proposals that address these requirements. Your expertise will not only cover the technical aspects but also include translating these solutions into tangible business benefits for a diverse audience.

 

 

Key Responsibilities

 

Customer Interaction:

• Dive deep into prospective clients' business goals, understanding their technical requirements and challenges.

• Lead discovery sessions to collect comprehensive data on their existing infrastructure, applications, and IT processes.

 

Solution Design:

• Work in tandem with sales to create IT infrastructure solutions that resonate with client needs and business goals.

• Generate detailed architecture diagrams and technical proposals that outline the advised solutions.

• Guide clients on selecting the best IT infrastructure components, such as servers, storage solutions, and networking technologies.

• Create detailed solution architectures and proposals, showcasing the cloud services and configurations best suited to the client's requirements.

 

Technical Demonstrations:

• Conduct dynamic presentations and demos, highlighting the advantages and features of our IT infrastructure solutions.

• Communicate the value and competitive edge of our proposals, resolving any technical queries along the way

• Address client queries and concerns, demonstrating how our cloud offerings can resolve their specific pain points and add value to their business.

 

Proof of Concept (PoC):

• Spearhead PoC projects to demonstrate the viability and performance of our IT solutions in real-world scenarios.

• Collaborate with clients to set up, test, and adjust infrastructure setups tailored to their specific requirements.

 

Collaboration and Continuous Learning:

• Engage with various teams across the organization to ensure our solutions align with customer needs.

• Keep updated with the latest industry trends and technologies, sharing insights within the team to foster collective growth.

 

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related fields.

• Solid background in technical presales or solution engineering, with a focus on IT infrastructure.

• Comprehensive knowledge of IT infrastructure components and technologies.

• Exceptional communication and presentation skills, capable of explaining complex technical details in an accessible manner.

• Proven ability to develop strong customer relationships and solve complex technical challenges.

• Familiarity with scripting and automation tools is advantageous.

• Skilled in creating technical documentation, including diagrams and design proposals.

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