Telemarketing Executive

2 weeks ago

Indore, India MAVIP Group Full time

Please note:

  • Location - Indore, on-site (office) - please apply only if in Indore / willing to work from office.
  • Fluency in English is a must, please do not apply if not fluent in spoken english


About us

MAVIP Group is a B2B services organization operating offices in the USA, UAE, and India. We offer global customers a comprehensive suite of solutions to supercharge the execution of their Go-To-Market plans.


About the position

We are seeking highly motivated and driven telemarketing professionals to join our growing team. As a telemarketer, you will be required to make daily calls for a variety of activities including updating customer profiling, event RSVP, product awareness building, demand generation, or just taking feedback. You will be responsible for engaging with leads, building rapport, and ensuring effective communication with prospects.


Responsibilities Include

  • Conduct outbound calls to potential customers to introduce products and services
  • Persuasively engage the customer in conversation to explain solution features & benefits
  • Follow up on leads and schedule appointments for sales representatives
  • Ask probing questions to understand the customer's needs to qualify interest levels
  • Explain about the event & help customers register for webinars/events/conferences
  • Manage RSVP lists for company events and ensure timely follow-ups
  • Gather and document customer feedback
  • Maintain & share daily reports of all calls, follow-ups, and outcomes in a timely manner
  • Accurately document customer information & call notes
  • Achieve daily, weekly, and monthly call-out and quality targets


Desired Candidate Profile

  • Proven experience as a telemarketer or in a similar sales role is a big plus. Freshers also welcome.
  • Excellent communication skills, both verbal and written
  • Strong interpersonal and rapport building skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Familiarity with CRM systems and databases
  • Ability to work independently and as part of a team
  • Positive attitude, strong work ethic, and a drive to succeed
  • Persuasive, result-oriented, and driven individual who loves going the extra-mile
  • Previous experience in IT telemarketing is a big plus
  • Ability to speak Arabic is a big plus

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