SIAM Transformation SME
6 days ago
Years of experience: 8-10 years
Job Location:Chennai/Pune
Must have:
- Strong understanding of Service Integration and Management Techniques
- Strong understanding of ITIL and IT Service Management platforms
- Extensive experience in implementation and planning of Process reengineering and organizational change management
- Experience in providing the assessment of client requirements and integrated technical, business and service solutions.
- Strong solution design experience, business expertise, and commercial acumen to develop leading solutions across regional and global clients.
- Ability to research and analyze data to provide maturity ratings and present observations and recommendations to the clients and set a schedule for implementing improvements.
- Participate in networking activities and develop new strategy tools and techniques in areas of specialist expertise.
Role description:
1 · As a SIAM SME, develop and manage pipeline of SIAM, IT Service Management and ITIL consulting opportunities across a region.
2 · Deliver management consulting services to clients in the region, using insight and skills that will build a roadmap of future consulting based on recommendations.
3 · Provide strategic, unbiased and objective advisory services which assist organizations in migrating their business to be digital ready using automation and process simplification techniques, transforming both productivity and overall performance.
4 · Advise clients using expertise in areas such as change management, financial performance, marketing, business restructuring, and human resources, with an emphasis on managing risks and costs.
5 · Demonstrate strong leadership skills, excellent client management skills and a deep understanding of ITIL and organization change management methodologies.
6 · Possess a deep understanding of Agile and DevOps methodologies and a working knowledge of current tools, platforms and technologies, with demonstrable experience.
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