Tata Consultancy Services | SIAM Transformation SME
4 days ago
Job Location:Chennai/Pune
Must have:
Strong understanding of Service Integration and Management Techniques
Strong understanding of ITIL and IT Service Management platforms
Extensive experience in implementation and planning of Process reengineering and organizational change management
Experience in providing the assessment of client requirements and integrated technical, business and service solutions.
Strong solution design experience, business expertise, and commercial acumen to develop leading solutions across regional and global clients.
Ability to research and analyze data to provide maturity ratings and present observations and recommendations to the clients and set a schedule for implementing improvements.
Participate in networking activities and develop new strategy tools and techniques in areas of specialist expertise.
Role description:
1 · As a SIAM SME, develop and manage pipeline of SIAM, IT Service Management and ITIL consulting opportunities across a region.
2 · Deliver management consulting services to clients in the region, using insight and skills that will build a roadmap of future consulting based on recommendations.
3 · Provide strategic, unbiased and objective advisory services which assist organizations in migrating their business to be digital ready using automation and process simplification techniques, transforming both productivity and overall performance.
4 · Advise clients using expertise in areas such as change management, financial performance, marketing, business restructuring, and human resources, with an emphasis on managing risks and costs.
5 · Demonstrate strong leadership skills, excellent client management skills and a deep understanding of ITIL and organization change management methodologies.
6 · Possess a deep understanding of Agile and DevOps methodologies and a working knowledge of current tools, platforms and technologies, with demonstrable experience.
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