AGM, Training

2 weeks ago

Mumbai Metropolitan Region, India Vodafone Idea Limited Full time

Role

AGM, Training - ELearning and Multimedia Specialist

Job Level / Designation

M2

Function / Department

Customer Service – Corporate Training

Location

Mumbai

Job Purpose

The Elearning Multimedia specialist will use solid visual design and written communication skills to bring together text, images, video, and audio to effectively serve learner/ audience needs Responsible for providing technical expertise to assist professional work groups in the area of developing new e-learning courses and revising e-learning courses. Supports projects internally and is responsible for tasks and assignments associated with the development of training.

Key Result Areas/Accountabilities

Design and Development

- Conceptualize, design, develop, and deploy e-learning content using web-based modules - video, simulations, and games based on business needs

- Develop content outlines, storyboards, scripts, including compiling multimedia assets for digital modules

- Build and align content to learning objectives, create instructionally sound and engaging learning opportunities, and develop quality assessment tools

- Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools

E-learning Design

- Creates/Revises e-learning using Adobe, Articulate, etc.

- Maintains e-learning content using Adobe, Articulate, etc.

- Works with project team to design and develop SCORM compliant e-learning, game based content

- Develops storyboards and scripts for e-learning and virtual live training

- Upload and configure e-learning content into LMS

- Integrates emerging instructional methods and technologies into elearning

Multimedia Development

- Creates multimedia products using a variety of software programs, primarily in Microsoft PowerPoint, Adobe Creative Cloud, and Adobe Captivate

- Must deliver products on-time with minimal defects

Technology Requirement

- Remain current with and have a thorough understanding of the emerging applications of instructional multimedia, instructional technology and trends in online education, and implement improvements

Core Competencies, Knowledge, Experience


- At least 8-10 years’ experience in the field of training, with min 4-5 years’ specific experience in digital content development

- Excellent communication, presentation and time management skills

- Experience in mobile-based learning content creation (preferred)

- Highly adept with the latest trends, technologies, learning solutions, best practices, and methods as they relate to digital learning production and instructional design

- Knowledge of real-world application of ADDIE, Bloom's Taxonomy and Adult learning concepts and principles

- Working experience in interactive courseware, computer-based training, multimedia instruction, and/or web-based training

- Collaboration with internal teams, external teams, and management to ensure requirements are being met and projects are kept on schedule

. - Excellent follow-up, time management and organization skills - Strong editing, written and oral communication skills

- Ability to coordinate several projects simultaneously

- Proactive technical troubleshooting and problem solving skills

- Proficiency in the Microsoft Office Suite (i.e. Word, Excel, Outlook), Adobe and Articulate.

Must have technical / professional qualifications

  • Graduate from any discipline
  • Bachelor’s degree required
  • Certification in Instructional Design, strongly preferred
  • At least 3 - 4 years’ working knowledge of digital content creation tools like MS Office, Articulate Storyline and/or 360, Adobe Captivate as well as collaboration software such as WebEx, etc. required
  • Experience working with an LMS required

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