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Student Admission Executive supporting Cardiff

2 months ago

Gurugram, India UK India Business Council Full time

Roles and Responsibilities

Student Conversion


-Counselling and converting students who apply to the University.

-Demonstrate a strong understanding of external stakeholders (students, agents, parents and families, and academic collaborators in India), maximizing relationships to deliver objectives.


Key Responsibilities

-Deliver on the conversion strategy through student recruitment support for the India team.

-Develop a good understanding of the University’s application portal ‘SIMS’ to provide updates stakeholders, both internal and external

-Calling and following up with the applicants pre and post offer.

-Advising prospective students and offer-holders on a range of matters, including courses, entry requirements and how to apply, scholarships, accommodation and visa and immigration processes.

-Convert offer holders to paid students.

-Ensure that all queries raised are resolved within 72 working hours.

-Maintain an active engagement, on WhatsApp and social media platforms, with prospective students.

-Manage inboxes and respond to queries within 48 working hours.

-Support students with their application processes and support related to offers and enrolment.


Additional responsibilities

-Support in recruitment activities as required based on current priorities of the team.

-Contribute toward the social media engagement of the University

-Coordinating with agents in relation to events, invoices and triage of enquiries


Reporting

-Submit the following reports on or before the deadline:

-Monthly updates/reports

-Monthly tracker

-Expense reports within the time specified by UKIBC


Assistance for University staff (during India visits)

As directed by the University and India Team


Location: Delhi NCR, UKIBC follows Hybrid work model