Operations Manager – Roles and Responsibilities.

3 weeks ago


Telangana, India Zenfair Solutions Inc Full time

Operations Manager – Roles and Responsibilities.

OneCare Connect is looking for a Operations Manager who can join us at the earliest.

Job Title - Operations Manager

Experience - 4 years and above

Job Location - Kondapur, Hyderabad

Job Type - Full Time (No Remote / WFH)

Shift - Day Shift (9.30am IST to 6.30pm IST)

Key Responsibilities:

Recruitment and Talent Acquisition:

• Develop and implement effective recruitment strategies to attract top talent

• Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviewing, and selection.

• Build and maintain relationships with external recruitment agencies and industry networks to support hiring needs.

Talent Management and Development:

• Develop and implement talent management initiatives to identify, develop, and retain key talent within the organization.

• Design and deliver training and development programs to enhance employee skills and competencies.

• Conduct performance evaluations and provide feedback to employees to support their professional growth and development.

HR Policies and Compliance:

• Develop and maintain HR policies and procedures in compliance with legal and regulatory requirements.

• Ensure consistent application of HR policies and procedures across the organization.

• Stay updated on changes in employment laws and regulations and ensure compliance in all HR practices.

Operations

• Lead and manage the team, ensure efficient delivery of services.

• Collaborate with department heads to understand staffing needs and develop job roles and responsibilities.

• Maintain and update the company's employee structure, including organizational charts and job descriptions.

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area

• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance

• Engage stakeholders and internal partners associated within the Operations area

• Work independently on moderately complex issues and projects

• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

• Provide training, performance, evaluation and coaching of less experienced team

• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives

Highlights

• Onboarding and Termination

• Employee data base

• Contract Management

• Account Receivables

• Vendor Management

Education and Experience:

• MBA Graduate

• Must have Excellent Communication Skills (Both Oral & Written).

• Must be a Good Team player and result driven

Required Skills:

• Must have a GOOD COMMUNICATIONS SKILLS

• Must have a good attitude

• Proven ability to consistently and positively contribute in a high paced, changing work environment.

• Attention to detail to ensure tasks are conducted at the highest standards;

• Highly organised with a can-do attitude;

• Ability to prioritise work load in a fast paced and deadline-oriented environment;

• Proficient with Outlook, Microsoft Word and Excel.




Best Regards

priyanka@zenfair-solutions.com



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