Channel Relationship Manager

1 week ago

Hyderabad, India DBS Bank Full time

Job Purpose:

To acquire New-to-bank (NTB) customers to scale our liabilities portfolio.


Key Accountabilities:

  • Actively source for prospects via cold calling, personal network, and partners/channels’ network.
  • Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
  • Keep yourself updated on various offerings available in the network.
  • Organize marketing activities to get sources of lead generation and new business.


Job Responsibilities:

  • Actively source for prospects via cold calling, personal network, and partners/channels’ network.
  • Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
  • Keep yourself updated on various offerings available in the network.
  • Organize marketing activities to get sources of lead generation and new business



Required Experience:

  • Good understanding of the sales process through preferably prior sales experience of 3- 4 years
  • Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
  • Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable


Education / Preferred Qualifications:

A graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.


Work Relationship:

  • Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
  • Establish rapport with our clients so as to win their business, confidence and trust


Core Competencies:

  • Customer-centric, not product-centric
  • Good technical knowledge of cash management/ transaction banking business
  • Good team worker
  • Good customer and relationship management skills.
  • Good interpersonal and communications skills.
  • Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
  • Well versed in AML risk


DBS India - Culture & Behaviors:

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

  • Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
  • Ensure Customer Focus by Delighting Customers & Reduce Complaints
  • Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
  • Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
  • Maintain the Highest Standards of Honesty and Integrity

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