Senior Qlik SaaS Administrator

4 weeks ago

Greater Bengaluru Area, India MResult Full time

Why MResult?

Founded in 2004, MResult is a global digital solutions partner trusted by leading Fortune 500 companies in industries such as pharma & healthcare, retail, and BFSI. MResult’s expertise in data and analytics, data engineering, machine learning, AI, and automation help companies streamline operations and unlock business value. As part of our team, you will collaborate with top minds in the industry to deliver cutting-edge solutions that solve real-world challenges.


What We Offer:

At MResult, you can leave your mark on projects at the world’s most recognized brands, access opportunities to grow and upskill, and do your best work with the flexibility of hybrid work models. Great work is rewarded, and leaders are nurtured from within. Our values — Agility, Collaboration, Client Focus, Innovation, and Integrity — are woven into our culture, guiding every decision.


What This Role Requires

In the role of Qlik Saas Admin (Saas), you will be a key contributor to MResult’s mission of empowering our clients with data-driven insights and innovative digital solutions. Each day brings exciting challenges and growth opportunities. Here is what you will do:


Experience: 5 to 13 Years (Relevant 5+ Years).

Location: Bangalore/Mangalore/Remote.

Notice Period: Immediate to 30 Days.


Responsibilities:

• Monitor and maintain the health, stability, and performance of the Qlik SaaS & on-Prem environments

• Installation, configuration, and deployment of Qlik applications, extensions, and updates

• Troubleshoot and resolve technical issues related to Qlik SaaS, including user access, data connectivity, performance, and application functionality

• Stay up to date with the latest Qlik features, best practices, and industry trends to continuously enhance the platform's capabilities

• Work with the application teams and help them with the performance issues. Provide guidance based on the best practices.

• Must be able to provide recommendations and work with the client leads to implement the Qlik SAAS platform optimizations.

• Experience in NPrinting and Alerting.

• Knowledge of Tools like Vizlib & WIP.

• Vendor management/collaboration to raise ticket, track and take it to resolution.

• Document procedures, guidelines, and troubleshooting steps for future reference, playbooks and knowledge sharing for development team to follow.

• Collaborate with client leads and communicate to the stakeholders any issues or concerns that may arise along with a detailed RCA report.

• Collaborate with cross-functional teams, such as data engineers and business analysts, to resolve any technical issues.

• Additionally, you will also work with stakeholders to understand their reporting and data visualization requirements and provide support in creating and optimizing Qlik SAAS applications.

• Monitor the health and stability of reload jobs & automations.

• Follow SLA adherence and fulfill service requests and resolve incidents.

• Conduct smoke testing and validation to ensure the reliability and stability of environments.

• Suggest innovative ideas for continual improvements and better process for platform maintenance and support.

• Experience in MSBI will be an added advantage.


Manage, Master, and Maximize with MResult

MResult is an equal-opportunity employer committed to building an inclusive environment free of discrimination and harassment. Take the next step in your career with MResult — where your ideas help shape the future.

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