Store Manager

1 week ago


Gurugram, India MNC Group Full time

Objectives of this role

  • Deliver exceptional customer service, ensuring high levels of customer satisfaction
  • Maintain outstanding visual merchandising standards and a welcoming store atmosphere
  • Oversee sales team recruitment and shape and facilitate training processes
  • Create a clean and safe store environment that complies with health and safety regulations and company standards
  • Address customer complaints and concerns in a professional and timely manner
  • Set a strong, professional example for mid-level managers and store associates to follow

Key Responsibilities for the role

  • Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership
  • Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve
  • Monitor inventory levels and order new items as needed
  • Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process
  • Arrange promotional material and in-store displays
  • Undertake financial-planning tasks, including managing the store budget
  • Achieve growth and hit sales targets

Key requirements for the role

  • Bachelors or masters degree in business administration or relevant field preferred.
  • A minimum of 4-5 years experience working in a Retail sales profile (Niche/premium product) for brand or retail or business development
  • Prior experience in accessories and apparel, lifestyle product sales would be preferred. Passionate about bikes
  • Motorcycle rider and interested in travelling and exploring
  • Consultative selling experience is required.
  • Strong leadership and customer management abilities.
  • Demonstrable analytical thinking & business insights.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to maintain high level of enthusiasm and motivation.


Please share your resumes on alpa_jain@persolkelly.com



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