IT Support Specialist

6 days ago


Pune, Maharashtra, India Confia Software Full time

Company Description

Confia Software is a performance marketing company specializing in LinkedIn Ads, Google Ads, SEO, and more. With over 16 years of experience, we are revolutionizing B2B marketing by utilizing innovative and effective strategies that drive real results. Our expertise lies in full-funnel LinkedIn marketing, combining thought leadership, compelling storytelling, and data-driven approaches to connect businesses with their target audience. Confia Software is committed to driving growth through trust and results, making us a reliable partner for businesses of all sizes.

Role Description

This is a full-time remote role for an Information Technology Support Specialist. The specialist will be responsible for providing technical support, troubleshooting issues, maintaining desktop computers, and delivering help desk support. Day-to-day tasks include responding to user inquiries, diagnosing technical problems, and ensuring smooth operation of IT systems within the company.

Qualifications

  • Technical Support and Troubleshooting skills
  • Outlook, Teams, and other software expertise
  • Experience with Desktop Computers and Information Technology
  • Help Desk Support skills
  • Strong problem-solving abilities and attention to detail
  • Excellent communication skills and ability to work independently
  • Relevant certifications in IT support or related fields are a plus
  • Experience with remote support tools and software


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