Product Trainer

1 week ago


Kolkata, India Zeno Health Full time

Roles and responsibilities of a Process trainer


● Develop and deliver comprehensive training programs to onboard new hires and upskill existing employees.

. Create comprehensive resources for Product, Pitch, and Process tools.

● Design training materials, including presentations, manuals, and interactive activities, tailored to the needs of various job roles and skill levels.

● Conduct training sessions, workshops, and seminars, both in-person and virtually, ensuring effective knowledge transfer and engagement.

● Collaborate with subject matter experts and department heads to identify training needs and prioritize learning objectives.

● Evaluate the effectiveness of training programs through assessments, surveys, and feedback sessions, making continuous improvements as needed.

● Provide one-on-one coaching and support to employees struggling with specific skills or tasks.

● Stay updated on industry trends, best practices, and technological advancements relevant to the organization's operations.

● Monitor and track employee progress and performance post-training, identifying areas for further development or refinement.

● Foster a positive and inclusive learning environment that encourages collaboration, creativity, and continuous growth among team members.


Skills required

1. Good Communication Skills

2. Situation Handling/Objection Handling

3. Tech Friendly

4. Selling Skills, Inbound/Care


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