Network Engineer

1 week ago

Guwahati, India GreatWorxs Full time

Company Description

GreatWorxs is a technology organization based in Guwahati that specializes in digital security and automation solutions. With a focus on helping customers in their technology journey, GreatWorxs provides curated solutions to protect digital assets and facilitate innovation. As part of a larger technology consortium, GreatWorxs serves over 200 customers in areas such as data center solutions, network solutions, cloud solutions, and managed IT services.


Role Description

This is a full-time on-site role for a Network Engineer (L2 & L3). The Network Engineer will be responsible for network administration, network engineering, troubleshooting, network security, and network design. The role involves day-to-day tasks related to managing and maintaining the organization's network infrastructure in Guwahati.


Install, configure and troubleshoot Cisco networking and security technologies as well as Palo Alto, Fortinet, Juniper, HP Aruba and others.

  • Data Center, Virtualization and Storage technologies a plus.
  • Strong understanding of security and privacy controls and the ability to design and configure according to the current standards.
  • Troubleshoot integrated technology issues and maintain an accurate issues list.
  • Provide systems administration training to clients
  • Learn to understand the customer environment (technical and political) and when to escalate.
  • Work with Account Managers to identify new opportunities (cross selling and up selling while on projects)
  • Participate in the modification and continual improvement of the both the professional services project documentation and the project implementation processes
  • Assist support technicians in troubleshooting client installations.
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience.
  • Identify, research, analyze, diagnose, resolve and close escalated technical problems in a timely manner. Perform other duties as assigned


Qualifications

  • Network Administration and Network Engineering skills
  • Troubleshooting and Network Security skills
  • Network Design experience
  • Good understanding of networking protocols and technologies
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Relevant certifications such as CCNA, CCNP, or equivalent
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience with network monitoring and management tools



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