Customer Success Manager
2 weeks ago
Customer Success ManagerLocation: Mumbai, Pune, and Navi MumbaiRole Type: HybridKnow Us Better:Signzy is a digital trust system. We provide identification, background checks, forgerydetection and contract management systems which enable contracting in a trustable,safe, legal, and convenient manner. Our biometric user authentication system andblockchain-based digital trail ensure non-repudiation. This increases compliance andenforceability in the court of law. We consist of a tech-savvy team and are backed byinvestors who are enthusiastic about creating solutions with technology.Working at Signzy:● At Signzy we breathe software and explore the latest technologies to create the mostamazing products.● We comprise a tech-savvy team and are backed by investors who are enthusiasticabout creating solutions using technology.● Signzy is looking for a Customer Success Manager. If you think you have what it takesto get the job done, this is an invitation to be a part of the futureWhat you’ll do:● Map your Accounts, identify, develop and build relationships with key stakeholders.● Responsible for Renewal, Retention & checking client usage of Signzy Product.● Drive marketing communications to educate clients about the new products,initiatives via marketing campaigns.● Serve as a point of contact for the customer and all internal teams.● Ensure the timely and successful delivery of our products and solutions according toClient needs and objectives.● Assist with high severity requests or issue escalations as needed.● Work with cross-functional teams to manage certain requirements like invoicing.What you’ll bring:● 1-2 years previous work experience as Customer Success Manager or similar role in aSaaS / PaaS organization.● Outstanding communication and interpersonal skills.● Good problem-solving and negotiation skills.● A customer-oriented attitude that drives results.● Aptitude in networking, building & maintaining long-term strategic relationships.● Ability to work in a fast-paced, high-pressure startup environment.● Bachelor’s / Master’s degree from a reputed institute.Why join us:We are inviting you to be a part of a well-funded growing startup that is on a mission tocreate a global digital trust system with the help of technology and AI. Our mission isbuilt alongside the pillars of respect, empathy, and appreciation for our Signzy team. Weare firm believers in team effort and collaboration. At Signzy, our leaders and managersprovide ample room for growth by giving equal opportunity to everyone.For more information, please visit our website:Website: www.signzy.comLinkedIn: www.linkedin.com/company/teamsignzy/
-
Customer Success Manager
3 weeks ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Customer Success Manager
4 days ago
Mumbai, Maharashtra, India Livspace Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the RoleA Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.ResponsibilitiesCoordinate and work with internal stakeholders - Sales, Design,...
-
Customer Success Manager
3 days ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
-
Customer Success Manager
3 weeks ago
Mumbai, India Livspace Full timeAbout the Role A Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience. Responsibilities Coordinate and work with internal stakeholders - Sales,...
-
Customer Success Manager
1 week ago
mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
3 days ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
6 days ago
Mumbai, Maharashtra, India clevertap Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do:Drive the product adoption...
-
Customer Success Manager
1 week ago
Mumbai, Maharashtra, India Praan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
1 week ago
mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
-
Customer Success Manager
6 days ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
