Client Services Account Manager
1 week ago
Job description:
Hiring for a Client Services Account Manager for a US based marketing agency. This is a part time role with flexible work hours but needs good overlap with US hours (10-15 hours/week)
Project Coordination & Workflow Tracking
◦ Ensure smooth execution of client projects by tracking timelines, tasks, and deliverables.
◦ Monitor SOP adherence and improve efficiency.
◦ Serve as the bridge between strategy , client management , and outsourced execution teams.
Budget Tracking & Financial Oversight
◦ Work closely with the team to track project budgets, billable hours, and profitability.
◦ Ensure projects remain within scope and flag potential overruns early.
◦ Collaborate with finance to align project timelines with invoicing cycles.
Digital Marketing Knowledge & Campaign Execution Support
◦ Must understand SEO, content, analytics, and paid media to effectively manage project execution.
◦ Work with outsourced execution teams to ensure deliverables meet DG's strategic standards.
◦ Identify inefficiencies in execution and suggest workflow improvements.
Reporting & Process Optimization
◦ Generate internal reports on project efficiency, resource allocation, and financial health.
◦ Identify where time is wasted or where processes can be automated/improved.
◦ Support in data analysis and reporting to optimize project outcomes.
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