Reservations Assistant

3 weeks ago


Gurugram, India Eight Continents Hotels and Resorts Full time

A reservation executive typically works in the hospitality industry, often in hotels, resorts, or travel agencies. Their primary responsibility is to handle reservations and bookings for guests or clients. Here's a description of their role:

  1. Reservation Management: Reservation executives manage the booking process, ensuring accuracy and efficiency in handling reservations. This includes making reservations for accommodation, transportation, dining, and other services as requested by customers.
  2. Customer Service: They provide excellent customer service by assisting guests with their inquiries, resolving any issues or concerns related to their reservations, and ensuring their needs are met during their stay.
  3. Communication: Reservation executives communicate with guests through various channels such as phone, email, and in-person interactions. They must possess strong communication skills to effectively convey information and address customer queries.
  4. Administration: They maintain reservation records, update databases with booking information, and generate reports on reservation statistics. Attention to detail is crucial to ensure accuracy in recording and managing reservations.
  5. Sales and Upselling: In some cases, reservation executives may also engage in sales activities by promoting additional services or upgrades to guests to enhance their experience and increase revenue for the establishment.
  6. Problem Solving: They need to be able to think quickly on their feet and find solutions to any issues that arise, such as overbooking situations or last-minute cancellations, to ensure customer satisfaction.
  7. Teamwork: Collaboration with other departments such as housekeeping, front desk, and sales is often necessary to coordinate guest services effectively.
  8. Knowledge of Systems: Familiarity with reservation systems and software is essential for reservation executives to efficiently manage bookings and access guest information.

Overall, a reservation executive plays a crucial role in providing a seamless and enjoyable experience for guests by efficiently managing reservations and delivering exceptional customer service.



  • Gurugram, India Eight Continents Hotels and Resorts Full time

    A reservation executive typically works in the hospitality industry, often in hotels, resorts, or travel agencies. Their primary responsibility is to handle reservations and bookings for guests or clients. Here's a description of their role:Reservation Management: Reservation executives manage the booking process, ensuring accuracy and efficiency in handling...


  • gurugram, India Eight Continents Hotels and Resorts Full time

    A reservation executive typically works in the hospitality industry, often in hotels, resorts, or travel agencies. Their primary responsibility is to handle reservations and bookings for guests or clients. Here's a description of their role: Reservation Management : Reservation executives manage the booking process, ensuring accuracy and efficiency in...


  • Gurugram, India Marriott International Full time

    POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

  • Reservation Associate

    2 weeks ago


    Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24087393 **Job Category** Reservations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...


  • Gurugram Haryana, India Marriott International Full time

    Job Number 24087393Job Category ReservationsLocation Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Gurugram Haryana, India Marriott Full time

    Job Number 24087393 Job Category Reservations Location Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservations Associate

    2 months ago


    Gurugram, India The Indian Hotels Company Limited Full time

    Job Responsibilities Create and maintain allotments Record and analyse guest questionnaires on a monthly basis Ensure accuracy of guest history and client profiles in Data Base Track market codes Load and maintain rates in reservation system Maintain rate in Website Collate, maintain and distribute relevant information and data obtained...


  • gurugram, India The Indian Hotels Company Limited Full time

    Job Responsibilities Create and maintain allotments Record and analyse guest questionnaires on a monthly basis Ensure accuracy of guest history and client profiles in Data Base Track market codes Load and maintain rates in reservation system Maintain rate in Website Collate, maintain and distribute relevant information and data...


  • gurugram, India Corporate Full time

    POSITION SUMMARY Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of...


  • Gurugram, India Corporate Full time

    POSITION SUMMARY Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24018254 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24019793 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24057675 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...


  • Gurugram, Haryana, India Floor and More Stores Pvt Ltd Full time

    A Personal Assistant, or Personal Executive Assistant, performs a variety of administrative tasks for an individual. These tasks include: Scheduling meetings Domestic and international traveling Booking travel arrangements Recording notes and messages received Reserving venues Organizing events Editing, formatting, and typing presentations, documents,...


  • Gurugram, Haryana, India Marriott International, Inc Full time

    **Job Number** 24033869 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...


  • Gurugram, Haryana, India Floor and More Stores Pvt Ltd Full time

    A Personal Assistant, or Personal Executive Assistant, performs a variety of administrative tasks for an individual. These tasks include: Scheduling meetings Traveling domestic and international Booking travel arrangements Recording notes and messages received Reserving venues Organizing events Editing, formatting, and typing presentations, documents,...

  • Executive Assistant

    1 month ago


    Gurugram, Haryana, India WTW Full time

    Fetching Client information from MIS and regularly updating the leads and wins on Client Information System to make sure the reports to senior management is readily available whenever required. In addition to this, Making sure client information is always accurate and updated whenever information amendment is required (for e.g. address/ contact information /...

  • Executive Assistant

    1 month ago


    Gurugram, Haryana, India Staron Chemicals Private Limited Full time

    **Executive Assistant** **[Location: DLF Corporate Greens, Gurgaon Sector 74]** **Responsibilities**: - Organizing and keeping track of executive calendars, arrange appointments, and plan meetings and events. - Writing meeting agendas, recording meeting notes, and sharing minutes of meeting. - Arranging travel, including reserving flights, hotels, and...

  • Executive Assistant

    4 weeks ago


    Gurugram, Haryana, India Staron Chemicals Private Limited Full time

    **Executive Assistant** **[Location: DLF Corporate Greens, Gurgaon Sector 74]** **Responsibilities**: - Organizing and keeping track of executive calendars, arrange appointments, and plan meetings and events. - Writing meeting agendas, recording meeting notes, and sharing minutes of meeting. - Arranging travel, including reserving flights, hotels, and...


  • gurugram, India AXA Group Full time

    Specialist, Corporate Actuarial Gurugram, Haryana, India We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. As a Reserve Risk Analyst/Specialist,...