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ServiceNow-HRSD

2 months ago


Chennai, India Wall Street Consulting Services LLC Full time

Title: ServiceNow HRSD


Location: Chennai, TN


Job Description:

  • As a portal specialist your primary role will be to understand document existing configuration customizations
  • Retain same configuration customizations for ESC
  • Demonstrate key capabilities of ESC with recommendations for the clients
  • Hands on development and deployment experience with the ServiceNow Service Portal Employee Center is MUST
  • Deep understanding of Configuration of Widgets CSS Pages Persona Taxonomy etc is required
  • Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative
  • Should be able to demonstrate ESC features and capabilities
  • Create migrate customize VA topics between SP ESC
  • Can troubleshoot basic configuration script integrations issues
  • Having prior SP to ESC migration experience is an added advantage
  • Good understanding of ServiceNow platform portal customization is a MUST
  • ServiceNow certifications ServiceNow Certified System Administrator ServiceNow Implementation
  • Can work independently and collaboratively with customers and delivery teams on implementations and remote services
  • Exhibits punctual and attentive attendance at all project meetings including requirements review and validation sessions SCRUM ceremonies
  • Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off
  • Good understanding of ITIL v3v4 processes


Skills

  • ServiceNow-HRSD