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ServiceNow-HRSD
2 months ago
Title: ServiceNow HRSD
Location: Chennai, TN
Job Description:
- As a portal specialist your primary role will be to understand document existing configuration customizations
- Retain same configuration customizations for ESC
- Demonstrate key capabilities of ESC with recommendations for the clients
- Hands on development and deployment experience with the ServiceNow Service Portal Employee Center is MUST
- Deep understanding of Configuration of Widgets CSS Pages Persona Taxonomy etc is required
- Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative
- Should be able to demonstrate ESC features and capabilities
- Create migrate customize VA topics between SP ESC
- Can troubleshoot basic configuration script integrations issues
- Having prior SP to ESC migration experience is an added advantage
- Good understanding of ServiceNow platform portal customization is a MUST
- ServiceNow certifications ServiceNow Certified System Administrator ServiceNow Implementation
- Can work independently and collaboratively with customers and delivery teams on implementations and remote services
- Exhibits punctual and attentive attendance at all project meetings including requirements review and validation sessions SCRUM ceremonies
- Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off
- Good understanding of ITIL v3v4 processes
Skills
- ServiceNow-HRSD