Salesforce BA/Project Coordinator
3 weeks ago
Role Description
As a Business Analyst, your responsibilities will be
- Capture, understand and analyze client user requirements and objectives
- Project manage resources and delivery of business implementation successfully
- Help project team with the design and development tasks including the integration of other systems
- Deliver and install technology solutions
- Manage all documentation (including technical, functional specifications, backlogs, user manuals, project support documents)
- Conduct training on implemented solution
- Foster partnership with customers, stakeholders, sponsors and 3rd party (outsourced team, software vendors)
- Coordinate releases and post Go-Live materials (e.g. training documentation, training sessions)
- Drive the support and maintenance of the application; at least organize the handover of his project to the support team
- Continually improve knowledge and expertise on Salesforce.com solutions
Your Profile
- Bachelor's Degree or equivalent diploma
- Good tertiary qualifications in Management or Engineering with a strong IT affinity/background
- At least 5-8 years of relevant working experience
- Project Management/ BA and Team management experience
- Project Management certifications (Prince, PMI...) are good to have
- Scrum PSPO or PSM certification is an advantage
- Experience in working in complex environment and with distributed team
- Very good communication skills with customers, team and stakeholders
- Independent, creative and reliable
- Focused and detail-oriented
- Able to work both in a fast-paced and demanding environment
- Customer focus mindset
- Salesforce certifications or hands-on experience is not required but will be a plus
- Travel and overseas posting for mid-to-long term to be expected
About VISEO:
VISEO is a Global Technology Company established in 1999 with HQ located in France. The Singapore office serves as VISEO Asia Pacific Japan (APJ) headquarters, with additional offices in Australia (Brisbane, Melbourne, Sydney), China (Beijing, Shanghai, Shenzhen), Hong Kong, India, Indonesia, Japan, Malaysia, Philippines (Cebu, Manila), to address projects in the region.
VISEO uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new uses and compete with new players who change the rules of the game. With more than 2,700 employees globally, our worldwide presence best meets clients' needs through supporting global roll-outs.
If you are interested in joining us, VISEO ensures the development of your skills by having regular exchanges with peers, coaching by a technical mentor, and official certification with our partners, such as but not limited to: SAP, Salesforce.com and Commerce Cloud, Docker, Azure, AWS, Anaplan, Cegid etc.
In addition, you will have fun while challenging yourself, participating in agile projects, external events and conferences, and internal technical communities, which will contribute to your career growth
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