Customer Relations Executive

4 weeks ago


Bhubaneswar, India EduSkills Foundation Full time

Company Description

EduSkills Foundation is a non-profit organization based in Bhubaneswar. We enable the development of a digitally skilled workforce in India, bridging the gap between academia and industry. Our vision is to disrupt the teaching methodologies and ICT-based education system in the country. We work closely with students, faculties, educational institutions, and government bodies to bring about a holistic change in education, employment, and entrepreneurship.


Role Description

This is a full-time on-site role for a Customer Relations Executive at EduSkills Foundation. The Customer Relations Executive will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and delivering excellent customer service. The day-to-day tasks include managing client inquiries, resolving issues, identifying customer needs, and communicating effectively with various stakeholders.


Qualifications

  • Interpersonal Skills, Client Relations, and Communication skills
  • Customer Satisfaction and Customer Service skills
  • Strong problem-solving and decision-making skills
  • Excellent written and verbal communication skills
  • Ability to work collaboratively in a team
  • Attention to detail and organizational skills
  • Proficiency in MS Office and CRM software
  • Prior experience in customer relations or related roles
  • Degree in Business Administration, Marketing, or related field


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