Project Manager

5 days ago


Gurugram, India Folkswire Full time
Job description

This role reports to the founders and we are looking for candidates who have done Project Management along with On Boarding Manager role in the past


Role Description


This is a full-time on-site role as a Customer Onboarding Manager in Gurugram. you are responsible to ensure that the customers smoothly and efficiently reach their goals, adding value throughout the onboarding process. You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and services. As an Onboarding Specialist, you act as a customer's trusted advisor.


Qualifications

  • 5 - 8 years of experience in B2B SaaS Customer Onboarding focused on US customers / market
  • This role is for our US market; based out of Gurgaon.
  • To effectively lead a team of solution engineers, a combination of strong product

expertise, a solution-oriented mindset, and a technical inclination is essential.

  • Someone with a product mindset and exposure to technology is a must.
  • Customer Satisfaction, Communication, and Customer Service skills
  • Analytical Skills and Account Management abilities
  • Experience in customer onboarding or related roles
  • Strong interpersonal and problem-solving skills
  • Excellent organizational and time management skills
  • Ability to work collaboratively in a team


Key Responsibilities:

  • Lead the onboarding process for new customers, liaising with internal resources and external stakeholders.
  • Assist clients in the onboarding phase, implementing accounts and understanding their needs at Team / Organization level.
  • Able to collaborate with sales, product, engineering, and success teams across all time zones to ensure that customer requirements are met.
  • Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the hat drop.


What are we looking for:

  • B2B SaaS experience is a must
  • Team management experience
  • Exposure to North America markets
  • Customer facing experience
  • Should know HTML, C +++, Java and done Project management
Industry
  • Subscription Industry
Employment Type

Full-time





  • Gurugram, India T S Project Eagle Full time

    ALTERNATE TITLES Project Manager, Project LeadDEPARTMENT ProductionCOMPANY Project XREPORT TO CEOWe are looking for an analytical and smart-working professional who has at least 5 years of multiple project management and team handling experience.You will be responsible for the day-to-day management and smooth operation of various digital & IT projects,...


  • Gurugram, India T S Project Eagle Full time

    Job DescriptionALTERNATE TITLES Project Administrator, Project Support DEPARTMENT ProductionCOMPANY Project XREPORT TO CEOWe are looking for an analytical and smart-working professional who has at least 3 years of multiple project management and team handling experience.You will be responsible for the day-to-day management and smooth operation of various...

  • Project Manager

    4 weeks ago


    Gurugram, India Xebia Full time

    Job Summary: The Delivery Manager oversees the successful delivery of projects and services within an organization. This role involves coordinating with various stakeholders, managing teams, ensuring projects are delivered on time, within scope, and budget, and maintaining high-quality standards. The Delivery Manager is a key point of contact between the...

  • Project Manager

    4 weeks ago


    Gurugram, India Xebia Full time

    Job Summary:The Delivery Manager oversees the successful delivery of projects and services within an organization. This role involves coordinating with various stakeholders, managing teams, ensuring projects are delivered on time, within scope, and budget, and maintaining high-quality standards. The Delivery Manager is a key point of contact between the...

  • Project Manager

    4 weeks ago


    Gurugram, India Xebia Full time

    Job Summary:The Delivery Manager oversees the successful delivery of projects and services within an organization. This role involves coordinating with various stakeholders, managing teams, ensuring projects are delivered on time, within scope, and budget, and maintaining high-quality standards. The Delivery Manager is a key point of contact between the...

  • Project Manager

    2 months ago


    Gurugram, India Alstom Full time

    Req ID:454743  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Project Manager

    5 months ago


    Gurugram, India IndiGo Full time

    Ensure all projects are delivered on time within the stipulated scope and budgetLead the initiation and planning of a project and ensure technical feasibilityEnsure resource availability and allocationDevelop a detailed plan to monitor and track the progress of the projectCoordinate with internal and external parties for the flawless execution of...

  • Project Manager

    4 months ago


    Gurugram, India Mobifly Full time

    Responsibilities :- Planning, Monitor & Reporting of various Project Management related activities.- Customize Project planning approach as per the Charters tics of the project- Must have experience both in terms of Leadership & ManagementStakeholder Management :- Strategise project objectives, System Architecture & related resource planning- Goal Setting &...

  • Project Manager

    2 weeks ago


    Gurugram, India Learning Versity Full time

    Company Description Learning Versity is an EdTech company founded by former Senior Partners of leading global consulting firms, dedicated to cultivating the best in professionals worldwide. With operations in India and Australia, Learning Versity offers targeted and impactful learning experiences that seamlessly integrate with organizational learning...

  • Project Manager

    2 weeks ago


    Gurugram, India Learning Versity Full time

    Company Description Learning Versity is an EdTech company founded by former Senior Partners of leading global consulting firms, dedicated to cultivating the best in professionals worldwide. With operations in India and Australia, Learning Versity offers targeted and impactful learning experiences that seamlessly integrate with organizational learning...

  • Project Manager

    5 months ago


    Gurugram, India Maruti Suzuki India Limited Full time

    Key Requirements- Technical/ Functional Requirement: § Project management of electrical electronics components/system. § Good knowledge of electrical & electronics parts. § Ensures that all stakeholders have a clear understanding of the project scope § Conducting Design reviews, Design Gate reviews. § Experience in Process improvisation...

  • Project Manager

    2 weeks ago


    Gurugram, India Dynata Full time

    Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise,...

  • IT Project Manager

    2 weeks ago


    Gurugram, India Bellurbis Full time

    Position: Project ManagerLocation: Gurgaon (Work from Office)Experience: 3-4 YearsJob Description:We are seeking a Project Manager with a strong background in Business Analysis to join our team in Gurgaon. The ideal candidate will have 3-4 years of experience managing projects, coupled with expertise in business analysis, including requirements gathering,...

  • IT Project Manager

    2 weeks ago


    Gurugram, India Bellurbis Full time

    Position : Project Manager Location : Gurgaon (Work from Office) Experience : 3-4 Years Job Description : We are seeking a Project Manager with a strong background in Business Analysis to join our team in Gurgaon. The ideal candidate will have 3-4 years of experience managing projects, coupled with expertise in business analysis, including requirements...

  • Project Manager

    2 months ago


    Gurugram, India Alstom Full time

    Req ID:454743  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Project Manager

    4 weeks ago


    Gurugram, India Stryker Global Technology Center Pvt Ltd. Full time

    Work Flexibility: Hybrid Who we want Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.  Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising,...

  • Project Manager

    2 weeks ago


    Gurugram, India Stryker Global Technology Center Pvt Ltd. Full time

    Work Flexibility: Hybrid Who we want  Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.  Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting,...

  • Project Manager

    4 weeks ago


    Gurugram, India Intense Technologies Limited Full time

    Job DescriptionRole expectations: SCOPP Migration Delivery and Operation SupportTarget Market : Customer Communication, Insurance lifecycleMandatory expectation: Technical background and Insurance domain knowledgeTechnology domain expertise: AWS Cloud, Apache Tomcat, Postgres, LinuxSpecial attributes: Client managementPossess knowledge of insurance processes...

  • Project Manager

    3 weeks ago


    Gurugram, India Intense Technologies Limited Full time

    Job DescriptionExperience: 6-8yrsRole expectations: SCOPP Migration Delivery and Operation SupportTarget Market : Customer Communication, Insurance lifecycleMandatory expectation: Technical background and Insurance domain knowledgeTechnology domain expertise: AWS Cloud, Apache Tomcat, Postgres, LinuxSpecial attributes: Client managementPossess knowledge of...

  • Project Manager

    4 weeks ago


    Gurugram, India Intense Technologies Limited Full time

    Role expectations: SCOPP Migration Delivery and Operation SupportTarget Market : Customer Communication, Insurance lifecycleMandatory expectation: Technical background and Insurance domain knowledgeTechnology domain expertise: AWS Cloud, Apache Tomcat, Postgres, LinuxSpecial attributes: Client managementPossess knowledge of insurance processes and various...