CRM Technical Developer
2 months ago
CRM Technical Developer:
Will be responsible to lead the offshore team of developers and CRM specialists in implementing, customizing, and maintaining Microsoft Dynamics 365 CRM solutions.
Responsibilities:
- Design and implement integration strategies with third-party applications, using various tools such as Azure Integration Services, Power Automate, and other APIs
- Work closely with functional consultants and business stakeholders to gather requirements, design technical solutions, and ensure they align with business objectives.
- Lead the customization of D365 CRM modules to meet specific business needs, including entities, workflows, plugins, and form scripting.
- Ensure the platform is optimized for performance, scalability, and stability through monitoring, troubleshooting, and continuous improvement initiatives.
- Prepare and maintain detailed technical documentation, including design specifications, configuration guides, and integration protocols.
- Review code ensure adherence to best practices, and mentor junior developers in coding standards and project methodologies.
- Communicate technical solutions and strategies with clients, project managers, and other key stakeholders, both offshore and onshore.
Requirements:
- 6+ years of experience with Microsoft Dynamics 365 CRM (including Project Operations).
- Solid understanding of customization, including custom entities, plugins, workflows, and JavaScript within Dynamics CRM.
- Experience with data migration and integration tools like KingswaySoft, Scribe, or similar.
- Proven track record of leading technical teams in an offshore model.
- Strong knowledge of SQL, C#, .NET, and other relevant programming languages
- Experience with Power Apps, Power BI, and other Power Platform tools is a plus.
- Strong analytical, problem-solving, and communication skills.
- Preferably Microsoft Certified: Dynamics 365 certifications in CRM or related areas.
- Experience working with Agile or Scrum methodologies.
- Prior experience in global delivery models.
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