CRM Technical Developer

2 months ago


India Systems Arabia Full time

CRM Technical Developer:

Will be responsible to lead the offshore team of developers and CRM specialists in implementing, customizing, and maintaining Microsoft Dynamics 365 CRM solutions.


Responsibilities:

  • Design and implement integration strategies with third-party applications, using various tools such as Azure Integration Services, Power Automate, and other APIs
  • Work closely with functional consultants and business stakeholders to gather requirements, design technical solutions, and ensure they align with business objectives.
  • Lead the customization of D365 CRM modules to meet specific business needs, including entities, workflows, plugins, and form scripting.
  • Ensure the platform is optimized for performance, scalability, and stability through monitoring, troubleshooting, and continuous improvement initiatives.
  • Prepare and maintain detailed technical documentation, including design specifications, configuration guides, and integration protocols.
  • Review code ensure adherence to best practices, and mentor junior developers in coding standards and project methodologies.
  • Communicate technical solutions and strategies with clients, project managers, and other key stakeholders, both offshore and onshore.


Requirements:

  • 6+ years of experience with Microsoft Dynamics 365 CRM (including Project Operations).
  • Solid understanding of customization, including custom entities, plugins, workflows, and JavaScript within Dynamics CRM.
  • Experience with data migration and integration tools like KingswaySoft, Scribe, or similar.
  • Proven track record of leading technical teams in an offshore model.
  • Strong knowledge of SQL, C#, .NET, and other relevant programming languages
  • Experience with Power Apps, Power BI, and other Power Platform tools is a plus.
  • Strong analytical, problem-solving, and communication skills.
  • Preferably Microsoft Certified: Dynamics 365 certifications in CRM or related areas.
  • Experience working with Agile or Scrum methodologies.
  • Prior experience in global delivery models.



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