FP&A IT Support Analyst

2 months ago


Hyderabad, India Chubb Full time

Position: Corporate Financial Systems – FP&A IT Support Analyst

Description: The Corporate Financial Systems – FP&A Support Analyst will be a member of the FP&A IT Support team implementing new global initiatives and day-to-day support requests related to the global finance TM1 financial planning models.


Responsibilities:

  • Work closely with the global finance group and regional IT teams on implementation of FP&A system changes, specifically server standardizations and corporate technical security mandates.
  • Perform weekend server configuration changes and service restarts.
  • Perform scheduled service account password changes and maintenance.
  • Manage TM1 scheduled chores and validate data load procedures.
  • Regression test TM1 models after platform migrations and server upgrades
  • Execute TM1 model change control and production promotion procedures.
  • Monitor TM1 health and system alerts using the Pulse software application.
  • Perform software installations and upgrades for IBM Planning Analytics (aka TM1) and related support software applications.
  • Provide production support to global finance teams new user additions and security change requests.
  • Contribute to team projects in various capacities to support global project initiatives.

Qualifications:

  • Bachelors’ Degree in Information Technology, Information Systems, or Computer Sciences.
  • 3-5+ years of experience in Information Technology, Information Systems, or Financial Systems preferred.
  • 1+ years of experience in IBM TM1 or Planning Analytics and Planning Analytics Workspace administration or development is a plus.
  • Experience in Windows Server 2016 – 2019 administration, user and group management, shared folders and directories, and enterprise software package installation and configuration.
  • Experience with Linux and containerization packages. Docker, Podman. OpenShift preferred.
  • Experience with system integration testing and application UAT preparation and execution.
  • Experience in requirements gathering and process definitions documentation.
  • Excellent communication, organization, and analytic skills.
  • Experience with Microsoft Office, including Excel, Word, and Outlook.
  • Work effectively in both an individual and team environment.



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