Senior Vice President Operations
5 days ago
Developing and implementing strategies for Business and property-wide Operations that deliver products and services to meet or exceed the needs and expectations of the brand’s target customers and provides a return on investment. Responsible for generating growth by increasing income, reducing expenses and costs, increasing productivity and training staff.
Functioning as the Strategic Business Leader for the Group Hotel Operations.
Note.- The length and breadth of this role includes Front Office, Recreation/Spa & Health Club services, Housekeeping, Food and Beverage/Culinary/Engineering/Maintenance and Sales & Marketing.
Areas of responsibility include Front Office, Recreation/Spa & Health Club services, Housekeeping, Food and Beverage/Culinary/Engineering/Maintenance and Sales & Marketing.
KEY ACCOUNTABILITIES
Operational Leadership
Oversee daily operations of the hotel group, ensuring consistent quality and service standards across all locations.
Developing and implementing operational strategies, policies and procedures to enhance efficiency and profitability.
Establishes criteria to measure operational strategies, policies, and regularly evaluate results against these performance standards.
Supervision of major purchase of equipment and tools.
Strategic Planning
Collaborate with the Top Management team to define and execute the organization’s strategic vision and goals.
Identify and evaluate new business opportunities, market trends and competitive landscape.
Participating in expansion activities like acquisitions, investments, corporate alliances.
Financial Management
Develop and manage the annual budget, ensuring financial targets are met.
Analyze financial performance and implement corrective actions as needed to achieve financial objectives.
Develop and implement resource and cost optimization strategies to enhance profitability.
Team Management
Lead, mentor and develop a high performance management team, fostering a sense of accountability, collaboration and continuous improvement culture.
Setting comprehensive goals for performance and growth and leading employees to encourage maximum performance and dedication.
SKILLS AND KNOWLEDGE
Educational Qualifications
Degree / 3yrs. Diploma in Hotel Management from a reputed institution.
Post Graduate diploma in Business Management with Operations specialization from a reputed institute.
Relevant and total years of Experience
20+ years of total experience in Operations in premier hotels and resorts.
5 to 6 years in leading the core function for a reputed Hotel Group.
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