AS/400 Developer with L1 Support Experience

2 weeks ago

Delhi, India Namasys Analytics Full time

Job Title: AS/400 Developer with L1 Support Experience (5+ Years)


Location: Remote (Work from Home)

Company: Namasys

Employment Type: Full-Time | Permanent

Experience Required: 5+ Years

Industry: IT Services | Digital Transformation | Data & AI


About Namasys


Namasys is a new-age Data Analytics and AI company helping enterprises unlock the power of insights through intelligent platforms. With a strong focus on legacy transformation and cloud-first architectures, we work with Fortune 500 clients across the US, MEA, and Africa. As a remote-first company, we foster a culture of ownership, innovation, and continuous learning.


About the Role


Namasys is hiring an experienced AS/400 Developer who can take ownership of both application development and Level 1 production support in a dynamic and remote-first work environment. The role requires hands-on expertise in RPG/CL development and a strong understanding of operational support workflows, including job monitoring, issue triage, and basic troubleshooting on the IBM iSeries (AS/400) platform.


You will work on business-critical systems across industries like manufacturing, finance, and logistics, while also ensuring system stability and first-response resolution in live environments.


Key Responsibilities


Application Development

• Design, develop, enhance, and maintain AS/400 applications using RPGLE, Free-format RPG, CL/CLLE,

and SQL/400.

• Analyze business requirements, write technical specifications, and deliver code aligned with performance

and scalability standards.

• Integrate with external systems and contribute to modernization efforts (APIs, UI upgrades).

• Perform code reviews, testing, and deployment in collaborative Agile environments.


L1 Production Support

• Monitor batch jobs, job queues, message queues, and printer files; resolve first-level issues proactively.

• Investigate and restart failed jobs, clear spool files, and perform basic corrective actions.

• Acknowledge, log, and triage tickets; escalate to L2/L3 support as needed.

• Reset user passwords, unlock accounts, and perform basic role/user management tasks.

• Communicate status updates to business teams and maintain clear documentation of incidents and resolutions.

• Participate in 24x7 support rotations (if required, rotational).


Required Skills and Experience

• Minimum 5 years of hands-on experience in AS/400 (IBM i) development and support.

• Expertise in RPG IV / ILE / Free RPG, CLP/CLLE, and SQL/400 (DB2).

• Familiar with tools like SEU, PDM, RDi, and job scheduling systems.

• Experience in L1 application or system support — job monitoring, basic troubleshooting, incident

management.

• Good understanding of production environments, SLA handling, and escalation protocols.

• Strong debugging skills using job logs, spool files, and system logs.

• Proficient in ticketing tools (e.g., ServiceNow, JIRA) and remote collaboration platforms (Teams, Slack).

• Strong communication skills and ability to work independently in a remote environment.


Nice to Have

• Experience in AS/400 modernization — APIs, UI enhancement, cloud migration.

• Familiarity with Agile methodology, DevOps pipelines, and code repositories (Git).

• Industry exposure to Manufacturing, BFSI, Logistics, or ERP systems.


Interested candidates may share their resumes at hr@namasys.ai

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