Customer Onboarding Manager

1 week ago


Gurugram, India Talentiser Full time

We are currently hiring for "Customer Onboarding Manager" role with a leading B2B SAAS startup based out in Gurgaon.


Job Responsibilities:-

You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and services. As an Onboarding Specialist, you act as a customer's trusted advisor.

● Lead the onboarding process for new customers, liaising with internal resources and external stakeholders.

● Assist clients in the onboarding phase, implementing accounts and understanding their needs at Team / Organization level.

● Able to collaborate with sales, product, engineering, and success teams across all time zones to ensure that customer requirements are met.

● Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the hat drop


Qualification

● 5 - 8 years of experience in B2B SaaS Customer Onboarding focused on US customers / market

● This role is for our US market;

● Previous experience with Team Handling

● Strong organisational skills with high attention to detail

● Strong time management skills and the ability to manage multiple assignments

● To effectively lead a team of solution engineers, a combination of strong product expertise, a solution-oriented mindset, and a technical inclination is essential.

● Someone with a product mindset and exposure to technology is a must.



  • Gurugram, India Talentiser Full time

    We are currently hiring for "Customer Onboarding Manager" role with a leading B2B SAAS startup based out in Gurgaon.Job Responsibilities:-You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...


  • gurugram, India Talentiser Full time

    We are currently hiring for "Customer Onboarding Manager" role with a leading B2B SAAS startup based out in Gurgaon. Job Responsibilities:- You will set up customers for immediate success by facilitating the implementation process and educating them on the product, helping solve their technical concerns, and ensuring smooth activation of the product and...


  • Gurugram, Haryana, India Get-Delivered Full time

    **Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

  • Manager – KYC

    1 month ago


    Gurugram, India PayU Full time

    About the Role : Manager – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. About the team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. What you’ll be...

  • Manager – KYC

    3 weeks ago


    gurugram, India PayU Full time

    About the Role : Manager – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. About the team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. What you’ll be...

  • Manager – KYC

    1 month ago


    gurugram, India PayU Full time

    About the Role : Manager – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. About the team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. What you’ll be...

  • Manager – KYC

    3 weeks ago


    Gurugram, India PayU Full time

    About the Role : Manager – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. About the team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. What you’ll be...


  • Gurugram, Haryana, India Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in a customer-facing role, including consultative business. - Experience in business, media account management, or the advertising industry. - Ability to communicate in English and Hindi fluently. **Preferred qualifications**: - 4 years of...


  • Gurugram, India Talentiser Full time

    Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size- 3-4 People...


  • Gurugram, India Talentiser Full time

    Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size- 3-4 People...


  • Gurugram, India Talentiser Full time

    Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size- 3-4 People...


  • Gurugram, India Talentiser Full time

    Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company. Looking people form B2B sass experience only and should be comfortable for working from office and US shifts Job Location Gurgaon 5 Days working from office and US shifts Team size- 3-4 People...


  • Gurugram, Haryana, India Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles. - Experience in business, media account management, or the advertising industry. - Ability to communicate in English and Hindi fluently as this is...


  • Gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes.Individuals in the...


  • Gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes.Individuals in the...


  • gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model. This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes. Individuals in the...


  • gurugram, India MongoDB Full time

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model. This role sits in our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers' desired outcomes. Individuals in the...


  • Gurugram, Haryana, India CSC (Corporation Service Company) Full time

    The Onboarding Associate will conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that the organization is in compliance with regulatory...


  • Gurugram, India MakeMyTrip Full time

    Role: Induction & Onboarding SpecialistLevel: RL2 / RL3Location: GurgaonAbout the Function:The Human Resources function encompasses a wide range of responsibilities and activities related to managing and supporting an organization's workforce. The primary aim of the function is to ensure that an organization's employees are effectively recruited, managed,...


  • Gurugram, India MakeMyTrip Full time

    Role: Induction & Onboarding SpecialistLevel: RL2 / RL3Location: GurgaonAbout the Function:The Human Resources function encompasses a wide range of responsibilities and activities related to managing and supporting an organization's workforce. The primary aim of the function is to ensure that an organization's employees are effectively recruited, managed,...