Chief Operating Officer

2 weeks ago

Delhi, India MhyMatch Full time

Job Title: Chief Operating Officer (COO)


Job Description: The Chief Operating Officer (COO) will play a pivotal role in leading and shaping the operational strategies that drive the organization’s mission of community empowerment. The COO will oversee program execution across focus areas, ensuring alignment with organizational values and a high impact on target communities.


Key Responsibility:


1. Develop and implement strategic program leadership to expand initiatives in social protection, financial inclusion, and livelihood enhancement, ensuring impactful and community-specific outcomes.

2. Drive digital literacy and cybersecurity initiatives to empower underserved communities with technological awareness and safe online practices.

3. Oversee health awareness initiatives to expand outreach programs aimed at preventive health measures and overall community well-being.

4. Develop and support programs to advance women’s leadership and engage young talent, embedding core values of inclusion and diversity into all organizational activities.

5. Ensure ethical operations management to adhere to the mission, ethical standards, and best practices, building trust within communities and among stakeholders.

6. Manage financial resources effectively to ensure sustainability and maximize the impact of programs.

7. Foster strong relationships with community stakeholders to enhance program reach and effectiveness.

8. Streamline operational processes to improve efficiency and program delivery.

9. Lead cross-functional teams to ensure cohesive and collaborative program execution.

10. Monitor and evaluate program outcomes to ensure alignment with strategic goals and continuous improvement.

11. Advocate for innovative solutions to address community challenges and drive social impact.

12. Mentor and develop team members to foster a culture of learning and professional growth.


Head Count: 1


Knowledge: Demonstrated understanding of social protection, financial inclusion, and digital literacy.


Skills: Strong strategic planning, project management, and leadership abilities, with proven experience managing large-scale projects and multi-disciplinary teams.


Attitude: Visionary with a passion for technology-driven social impact and an innovative, solutions-oriented approach to community challenges.


Qualifications: 8-12 years of leadership experience within an NGO setting, with a background in program management, community development, and operations oversight.


Reports to: Chief Executive Officer (CEO)


Company Overview: About Our Client: Our client is a dedicated non-profit organization focused on empowering communities across India through targeted initiatives in social protection, livelihood enhancement, digital literacy, cybersecurity, financial inclusion, and health awareness. With a mission centered on building resilient and inclusive communities, our client prioritizes sustainable development and actively promotes women's leadership and the engagement of young talent. By nurturing and implementing programs that address diverse social challenges, they play a crucial role in supporting vulnerable populations, fostering community well-being, and advocating for equitable access to resources and opportunities. Through these efforts, our client strives to create lasting positive impacts that uplift individuals and strengthen communities across the nation.


Industry: Not for Profit


Company Size: Early (11-50 employees)


Technologies to be used: MS Office


Team Culture: Flexible roles


Benefits: Competitive within the development sector, with benefits aligning with standard industry practices for mid-sized organizations. Our clients policies ensure support for a balanced work-life environment.


Employment Type: Full-time Employee


Experience level: 8-12 years


Selection Process: AI Screening, AI Assessment, Meeting with team members and Meeting with Founder


Notice period: Must join in 30 days


Relocation Assistance: No


Mode of Work: In-office

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