
Information Technology Procurement Manager
2 hours ago
Job Description: IT Procurement & Spend Analysis Specialist
Position Overview
We are seeking a proactive and analytical IT Procurement & Spend Analysis Specialist to manage technology sourcing, vendor relationships, and cost optimization. In addition to core procurement and spend management, this role will also partner with Operations leaders to evaluate AI-driven digital tools for automation, analytics, and process efficiency.
The ideal candidate should be skilled at vendor negotiations, financial analysis, and procurement governance, while also being able to engage in technical discussions with AI/digital solution providers to support the call centers transformation journey. The role requires flexibility to work in the US Eastern Time shift to align with global stakeholders and vendors.
Key Responsibilities
Procurement & Vendor Management
- Lead the end-to-end procurement process for IT hardware, software, networking, and telecom solutions.
- Procure call center–specific technologies: desktops, laptops, headsets, servers, routers, switches, firewalls, and telephony equipment.
- Manage contracts, renewals, licenses, and AMCs for software and infrastructure.
- Build and maintain relationships with OEMs, distributors, and service providers.
- Engage with AI and automation vendors to evaluate solutions for call center efficiency (chatbots, workforce automation, speech/text analytics, RPA, AI-driven reporting).
- Negotiate pricing, payment terms, warranties, and SLAs.
Spend Analysis & Financial Reporting
- Consolidate and analyze procurement spend across categories (hardware, software, services).
- Develop dashboards/reports to track spend trends, vendor performance, and budget utilization.
- Identify opportunities for savings, vendor consolidation, and cost optimization.
- Collaborate with Finance and IT to forecast budgets and align procurement plans.
Governance & Compliance
- Ensure procurement processes adhere to company policy, IT security, and data privacy standards.
- Provide documentation for internal/external audits and ensure compliance with contracts.
- Standardize procurement and spend analysis practices for transparency and accountability.
Qualifications & Skills
- Bachelor’s degree in IT, Business, Finance, or Supply Chain.
- 5–8 years of experience in IT procurement & spend analysis, preferably in a call center/BPO environment.
- Strong understanding of IT infrastructure, networking, telephony, and software licensing.
- Proven experience in vendor negotiations and spend analytics (Excel, Power BI, Tableau).
- Exposure to AI tools, automation platforms, and digital analytics solutions.
- Ability to drive discussions with technology vendors, balancing technical feasibility with commercial terms.
- Familiarity with ERP/Procurement platforms (SAP, Oracle, Coupa, Ariba, etc.).
- Excellent communication, stakeholder management, and cross-functional collaboration skills.
- Flexibility to work in the US Eastern Time shift.
Preferred Attributes
- Experience procuring solutions from Cisco, Avaya, Dell, HP, Lenovo, Fortinet, and AI automation vendors.
- Knowledge of call center operations (predictive dialers, workforce management tools, speech/text analytics).
-
Information Technology Procurement Manager
2 hours ago
Greater Kailash, India Everise Full timeJob Description: IT Procurement & Spend Analysis SpecialistPosition OverviewWe are seeking a proactive and analytical IT Procurement & Spend Analysis Specialist to manage technology sourcing, vendor relationships, and cost optimization. In addition to core procurement and spend management, this role will also partner with Operations leaders to evaluate...
-
Information Technology Procurement Manager
11 hours ago
Delhi, India Everise Full timeJob Description: IT Procurement & Spend Analysis Specialist We are seeking a proactive and analytical IT Procurement & Spend Analysis Specialist to manage technology sourcing, vendor relationships, and cost optimization. In addition to core procurement and spend management, this role will also partner with Operations leaders to evaluate AI-driven...
-
Information Technology Procurement Manager
11 hours ago
Delhi, India Everise Full timeJob Description: IT Procurement & Spend Analysis Specialist Position Overview We are seeking a proactive and analytical IT Procurement & Spend Analysis Specialist to manage technology sourcing, vendor relationships, and cost optimization. In addition to core procurement and spend management, this role will also partner with Operations leaders to...
-
Information Technology Sales Specialist
5 days ago
Greater Kolkata Area, India Growth Loops Technology Full time ₹ 6,00,000 - ₹ 18,00,000 per yearCompany DescriptionGrowth Loops Technology is a leading software development agency that provides end-to-end solutions to help businesses achieve their digital goals. Our team of experienced developers specializes in web development, mobile app development, and AI development services. We use cutting-edge technologies to provide the best possible solutions...
-
Associate - Procurement Services
2 weeks ago
Delhi, India WNS Procurement Full timeWe're Hiring: Associate Procurement SpecialistAre you passionate about procurement operations and team leadership? We’re looking for a talented professional with 5-7 years of experience in procurement, sourcing, contracting, and operational excellence to join our dynamic team!Key Responsibilities:- Review and validate purchase requisitions and contracts-...
-
Associate - Procurement Services
1 week ago
Delhi, India WNS Procurement Full timeWe're Hiring: Associate Procurement SpecialistAre you passionate about procurement operations and team leadership? We’re looking for a talented professional with 5-7 years of experience in procurement, sourcing, contracting, and operational excellence to join our dynamic team!Key Responsibilities:- Review and validate purchase requisitions and contracts-...
-
Associate - Procurement Services
1 week ago
Delhi, India WNS Procurement Full timeWe're Hiring: Associate Procurement SpecialistAre you passionate about procurement operations and team leadership? We’re looking for a talented professional with 5-7 years of experience in procurement, sourcing, contracting, and operational excellence to join our dynamic team!Key Responsibilities:- Review and validate purchase requisitions and contracts-...
-
Associate - Procurement Services
3 days ago
Delhi, India WNS Procurement Full timeWe're Hiring: Associate Procurement SpecialistAre you passionate about procurement operations and team leadership? We’re looking for a talented professional with 5-7 years of experience in procurement, sourcing, contracting, and operational excellence to join our dynamic team!Key Responsibilities:Review and validate purchase requisitions and contractsDrive...
-
Information Technology Project Manager
2 weeks ago
Greater Kolkata Area, India Roopya Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionRoopya provides SaaS lending infrastructure that powers lenders with origination, underwriting, analytics, early warning, and collections. As a specified user by RBI CICRA Act 2005, Roopya offers comprehensive solutions to streamline the lending process. Our cutting-edge technology facilitates better decision-making and risk management for...
-
Information Technology Manager
6 days ago
Greater Kolkata Area, India iLEAD Kolkata Full time ₹ 5,00,000 - ₹ 15,00,000 per yearPosition:IT ManagerLocation:iLEAD College, KolkataReporting to:Head of ITType:Full-TimeSalary:As per industry standards and experienceAbout the RoleiLEAD College is seeking a seasonedIT Managerto lead and manage our campus-wide technology infrastructure. This is a leadership opportunity to shape the digital backbone of one of Kolkata's premier...