Sales & Guest Relations -

3 weeks ago


Bengaluru, Karnataka, India Happy Retreats Full time

Do you have a deep understanding of customer needs and an instinctual ability to sell? Are you passionate about hospitality, with a full of stories to prove it? If the next step in your career includes being part of an outstanding, dynamic sales team focused on leveraging a leading experiential hospitality brand, then read on. 

Think you have what it takes? You will be successful in your role by effectively:

 
• Understanding that the guest comes first and that making them feel that way will be the key to our success. 


• Accompanying the guest in their planning stage by uncovering all of their needs and requirements to be able to propose the perfect selection of retreats for their upcoming getaway. 


• Ensuring a proactive follow-up with guest from the planning stage to booking of the retreats. 


• Building a rapport of trust with the guest by delivering on what you promised: providing the right information within the appropriate time frame; 


• Representing Happy Retreats with suppliers for all guest related matter during the booking stage. 


• Meeting and exceeding monthly sales targets; 


• Managing ongoing relationship with guest: following up on satisfaction survey results, ongoing communication to nurture and help plan next getaway. 


• Managing multiple guests request simultaneously with phone and email and ensuring all conversations are responded to in a timely manner. 


• Research and source for new revenue opportunities and methods to achieve sales goals; 


• Search assigned market for new B2B streams on a regular basis; 


• Build and establish travel agency business within market; 


• Retain and manage business relationships for each agency and develop a personalized approach to help maximize B2B profits. 


• Generate ideas and strategies to actively participate in companies growth. 


• Perform other job-related functions as assigned. Who you are and what you've accomplished: 


• You have sales, hospitality, or service related experience; 


• You are self-motivated and results driven; 


• You are very well organized and have the ability to prioritize and manage multiple activities at the same time; 


• You strive in an environment that fast paced and always evolving making you very adaptable; 

 
• You are customer focused: you have a friendly professional approach when dealing with guests and are committed to their satisfaction; 


• You are a quick learner, open to feedback, and invest in your own continuous improvement; 


• You are all about attention to detail and take pride in your work. This is not your average day job Under the Happy Retreats roof, you create your own success. To help make it happen, we provide: 

 
• A dynamic & entrepreneurial atmosphere where you are given room to do your best work; 


• A casual dress code; we want your ability to close, not your clothes'. at Happy Retreats, we look beyond the piece of paper; 

Think you're a good fit? Apply today 



  • Bengaluru, Karnataka, India Happy Retreats Full time

    Job DescriptionDo you have a deep understanding of customer needs and an instinctual ability to sell Are you passionate about hospitality, with a full of stories to prove it If the next step in your career includes being part of an outstanding, dynamic sales team focused on leveraging a leading experiential hospitality brand, then read on.Think you have what...


  • Bengaluru, Karnataka, India Happy Retreats Full time

    Salary: 5-6 LPANote: We are looking for someone with the relevant experience and willing to join our within the above mentioned budget.Do you have a deep understanding of customer needs and an instinctual ability to sell? Are you passionate about hospitality, with a full of stories to prove it? If the next step in your career includes being part of an...


  • Bengaluru, Karnataka, India Happy Retreats Full time

    Job Summary We are seeking a highly skilled and motivated sales professional to join our dynamic team at Happy Retreats. The ideal candidate will have a deep understanding of customer needs and an ability to sell with passion and enthusiasm. The successful candidate will be responsible for: Understanding the importance of guest satisfaction and ensuring...


  • Bengaluru, Karnataka, India JadeCaps Full time

    Job DescriptionCompany DescriptionJadeCaps is a proptech platform operating residential apartments, villas, and farmhouses across India and South Asia. JadeCaps has developed an ecosystem to help millions of second homeowners monetize their assets through full-stack management, marketing and branding, tech-driven distribution, revenue optimization, interior...


  • Bengaluru, Karnataka, India Play Arena Full time

    Job DescriptionJob Description: Guest Relations HODAs the Guest Service Manager & Head of Department at PLaY Arena, you will play a crucial role in ensuring exceptional guest experiences and efficient operations. Your responsibilities will include: 1. Guest Services Leadership: Overseeing all aspects of guest services, including admissions, ticketing,...


  • Bengaluru, Karnataka, India Play Arena Full time

    Job Description: Guest Relations HOD As the Guest Service Manager & Head of Department at PLaY Arena, you will play a crucial role in ensuring exceptional guest experiences and efficient operations. Your responsibilities will include: 1. Guest Services Leadership: Overseeing all aspects of guest services, including admissions, ticketing, inquiries, and...


  • Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full time

    Company OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of 51-200 employees,...


  • Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full time

    Job DescriptionCompany OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of...


  • Bengaluru, Karnataka, India Happy Retreats Full time

    About Us">Happy Retreats is a leading experiential hospitality brand that specializes in creating unforgettable customer experiences. Our mission is to build strong relationships with guests and provide them with tailored solutions that exceed their expectations.">What We Do">We pride ourselves on delivering exceptional customer experiences through our...


  • Bengaluru, Karnataka, India Olive by Embassy Full time

    1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner.3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests.5. Maintain up-to-date information on room rates, current...


  • Bengaluru, Karnataka, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where...


  • Bengaluru, Karnataka, India Target Full time

    **Key Responsibilities**• Provide excellent guest service skills, strong work ethic, and integrity to ensure a courteous and helpful manner• Engage guests via Guest Services platform to deepen relationships and drive loyalty and sales• Identify, evaluate, and communicate guest trends to leadership in a prompt manner• Work independently in a...


  • Bengaluru, Karnataka, India Happy Retreats Full time

    **Job Overview**Holiday experiences have never been more in demand. As a sales professional with Happy Retreats, you'll be instrumental in driving business growth by delivering exceptional customer experiences and forging lasting relationships with our valued guests.About the RoleWe're seeking a highly motivated individual to join our dynamic sales team....


  • Bengaluru, Karnataka, India Marriott Full time

    **Job Summary:**Courtyard Bengaluru Outer Ring Road is seeking a seasoned Head of Guest Services to lead the Rooms division. As a strategic business leader, you will be responsible for delivering exceptional guest experiences and meeting or exceeding brand standards.About the Role:Develop and implement departmental strategies aligned with the brand's...


  • Bengaluru, Karnataka, India Happy Retreats Full time

    In this exciting role, you will be responsible for building a rapport of trust with guests by providing personalized solutions that meet their unique needs. You will work closely with clients to understand their requirements, propose tailored retreat options, and ensure a smooth booking process.A successful Sales & Guest Relations professional will have a...


  • Bengaluru, Karnataka, India Autogrill Full time

    Job DescriptionCompany DescriptionAutogrill is a global leader in food & beverage services for travellers, operating in 30 countries on 4 continents with about 46,000 employees managing about 3,300 points of sale at 774 locations. The company serves people on the move primarily in airports and motorways, with a selective presence in other locations like...


  • Bengaluru, Karnataka, India JW Marriott, Bengaluru Full time

    **Required Skills and Qualifications:**To be successful as a Guest Experience Manager at JW Marriott, Bengaluru, you will need to possess excellent interpersonal skills, be able to multitask, and have a positive attitude. You will also need to be familiar with sales techniques that maximize revenue while maintaining existing guest loyalty.


  • Bengaluru, Karnataka, India Target Full time

    About Us: As a Fortune 50 company and one of America's leading retailers, Target is an iconic brand that prides itself on exceptional service and support. The Target Enterprise Services (TES) organization is at the forefront of communication, whether with guests or team members.The TES organization comprises several key areas that elevate and nurture...


  • Bengaluru, Karnataka, India Target Full time

    About Us: Target is a Fortune 50 company and one of America's leading retailers. Our Target Enterprise Services (TES) organization provides exceptional service and support to guests and team members. TES comprises several key areas, including contact centers focused on resolving issues quickly and seamlessly. We pride ourselves on infusing every interaction...


  • Bengaluru, Karnataka, India Target Full time

    Senior Specialist TCOM Guest Services About us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor...