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Program Manager, E-Learning Delivery
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Program Manager, E-Learning Delivery (Contract Role)Location: Remote / HybridStart Date: Immediate / ASAPRole OverviewThe Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video/animation production, QA, and LMS deployment.Key ResponsibilitiesOwn overall program execution, delivery roadmap, governance, and stakeholder alignment.Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard.Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams.Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews.Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM/xAPI specifications.Drive structured SME engagement — storyboards validation, content sign-offs, and turnaround SLAs.Manage change requests, scope updates, documentation, and version control.Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience).Manage dependencies, risks, and escalations proactively.Deliver timely reports: project status, RAG dashboards, risk log, variance analysis, and financial tracking.Ensure seamless deployment and post-go-live learner feedback integration.Required Experience & Skills10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects.Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment.Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred).Hands-on experience working with:Instructional design workflowsSCORM/xAPI-based eLearning deliveryLMS / LXP platforms and integration cyclesStrong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers).Excellent stakeholder management, communication, and documentation skills.Ability to manage vendor teams and contract staff effectively.PMP / Prince2 / Agile certification preferred but not mandatory.
