Information Technology System Specialist
3 weeks ago
Information Technology System Specialist - Bangalore, India
ONLY Certified Microsoft and VMWare professional engineers with 5+ years experience
Company Description: growing international healthcare technology company;
100+ active sites and multiple data centeres worldwide
Location: On-site company based Bangalore office
Responsibilities Include:
- Manage and monitor on-site and off-site network hardware and equipment peripherals, including company data centers, servers, office computers, healthcare applications, routers, switches, firewalls, printers and UPS
- Configure and maintain virtualization platforms and software systems
- Responsible for granting and updating of user privileges and access rights to resources and applications
- 2nd Level real-time support and escalation to resolve service issues and high-level troubleshooting
- Track and resolve system issues with Tier 1 providers (Microsoft, VMWare, Cisco, Fortinet, etc.)
- Ability to organize and maintain detailed analysis and documentation of company technical information and data
- Advanced knowledge in support, repair and replacing server and workstation hardware
- Support, purchase and upgrade technical IT inventory
- Advantage to candidates with experience in firewalls, routers and switches
- Availability for urgent issues outside of working hours
- Document IT procedures and maintain accurate records of hardware and software inventory
Professional Requirements:
- Course graduates - MCSA /MCITP/ MCSE/CCNA or equivalent knowledge
- 3+ years of proven experience as a IT System Admin
- Experience in operating a 24/7 high-availability IT infrastructure
- Ability to diagnose and resolve fundamental technical issues
- Organized and methodical
- Customer support mindset and excellent communication skills
- English fluency – verbal and written
We feel an applicant with the following characteristics would fit well with this team’s international and dynamic culture:
- Superb English verbal and written communication skills
- Highly intelligent and quick learner
- Mature and motivated self-starter comfortable operating with a high degree of independence and minimal supervision; i.e. prove time and again that you are extremely competent and high performing, and we will get out of the way and let you manage yourself
- Exhibit meticulous organization – personally and professionally
- Feel excited and energized when working in intense, fast-paced and hard-working environments
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